China’s Chongqing Cable TV Networks Selects Incognito to Enhance Service Reliability

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Competitive replacement to increase service stability, provide greater flexibility, and streamline device management and provisioning processes

Incognito Software Systems, a global provider of IP service management solutions for communication service providers, today announced that Chongqing Cable TV, a municipal provider with the greatest high speed data penetration in the Chongqing market, has selected Broadband Command Center from Incognito to configure, manage, and provision the high-speed data devices across their network. This agreement was formalized in a signing ceremony between Incognito and Chongqing Cable in the presence of the Premier of Ontario, Kathleen Wynne.

Incognito will deliver a comprehensive service provisioning and device management solution that enables:

  • Service stability through a high-availability, full redundancy, and distributed DHCP deployment that supports millions of subscriber devices
  • Streamlined processes and ease of administration through a user-friendly interface, batch reboot and administration, and device classification based on attributes
  • Dynamic file generation that ensures device configurations match activated subscriber services and eliminates manual processes
  • Greater flexibility through truly open APIs and Vendor neutrality so that Chongqing could choose the devices that work best for their network

“To fulfill our promise of high quality of experience to our subscribers, we needed a partner that delivers high-caliber solutions and responsive support in the unlikely scenario of service disruptions,” said Mr. Zhang Yong, the vice CTO of Chongqing Cable TV. “After an extensive review, we chose Incognito based on its local support, high performance software, and flexibility. We will be deploying this solution in phases to our HSD subscriber base of 1.5 million.”

“We are proud that Chongqing Cable TV, a communications leader in the Chinese market offering both DTV and HSD services, have chosen to deploy our Device Management and Provisioning solution,” said Stephane Bourque, CEO of Incognito Software, “Incognito is committed to helping Chongqing Cable TV increase efficiencies and service stability in a manner that maximizes efficiency.”

About Chongqing Cable TV Network Co., Ltd.
Chongqing Cable is a government-owned television network based in the city of Chongqing in southwestern China. Established in 2001, Chongqing Cable has been the leading broadcasting network in Chongqing and its affiliated counties and districts. Chongqing Radio and Television Media Group Co., Ltd., CITIC Network Co., Ltd. and 29 districts and counties Radio and Television Bureau (or district radio and television) jointly funded the formation.

About Incognito Software Systems
Incognito Software Systems Inc. provides software and services to help service providers manage and monetize broadband services. Over 300 customers worldwide, including Cox, Claro, Globe, Foxtel, and SingTel, leverage Incognito solutions to fast-track the introduction of innovative broadband services over fiber, LTE, and cable technologies, while delivering a great customer experience. The company is a division of the Volaris Group, an operating group of Toronto-based Constellation Software Inc. Visit or follow us on Twitter at @incognito_sfwr.

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Miranda Pang
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