Doxim Continues Focused Investment in Innovation and Welcomes New Vice President of Product Management

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Daniel Shapiro will head an expanding team of product experts as Doxim continues its trajectory of rapid growth

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Doxim has an innovative product road map for its Customer Engagement Platform, developed with our customers and their evolving challenges in mind. I’m excited to be part of delivering this vision and best-in-class software -- Daniel Shapiro, Vice President of Product Management

Doxim (, a leading provider of customer engagement software for financial service organizations, today announced that Daniel Shapiro, an experienced Vice President with a demonstrated history of success in the financial services industries, will now head up Doxim’s growing Product Management team.

Shapiro is a seasoned SaaS software industry team leader, and brings 15+ years’ experience in product development and management to his leadership role at Doxim. He has strong core competencies in all areas of end-to-end product development and management, and a proven track record of effective leadership.

“At Doxim, we’re continuing our heavy investment in R&D and product innovation, in support of major growth and to meet the need expressed by our market," said Chris Palmer, Vice President, Product Vision & Strategy. “To respond to the underserved demand for modern, integrated, cloud-based software in the financial institutions industry, we knew we needed a Vice President of Product Management with years of experience building SaaS solutions, and the ability to rapidly execute on Doxim’s vision for customer engagement. Daniel ticks both of those boxes, and we’re delighted to welcome him to the team.”

Prior to joining Doxim, Shapiro honed his leadership skills at Points, a technology company working in the loyalty e-commerce industry, where he was first Director of Product Management, then Vice President of Operations. Under Shapiro’s direction, his team managed the product lifecycle of Points products, including a white label loyalty e-commerce platform used by 35+ of world’s top loyalty programs. He was also instrumental in the creation and roll-out of the Points developer platform (LCP), APIs, and its global loyalty partner integrations.

“Doxim has an innovative product roadmap for its Customer Engagement Platform, developed with our customers and their evolving challenges in mind,” said Shapiro. “I’m excited to be part of delivering this vision and best-in-class software for our customers. To get there, I’ll be working hard to recruit, train and coach Doxim’s growing team of product managers and designers. By joining Doxim, I have a unique opportunity to help lead a dynamic company, at a moment when both the organization and the industry are in the midst of fast-paced growth and evolution. Today, Doxim’s deep industry expertise and solutions are increasingly in demand because of the unique and efficient way Doxim addresses the market’s challenges.”

About Doxim

Doxim is a leading provider of SaaS-based customer engagement software for banks, credit unions, and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their client experience, communicate effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share. The platform addresses key digitization challenges, from automated account opening, through improved, personalized communications to anytime, anywhere content access, tailored to a client’s channel preferences. This eliminates costly traditional paper-based, manual processes and enables cost-effective provision of an omni-channel experience that delights customers and improves their long-term loyalty. Find out more at

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Olga Zakharenkava
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