Heartland Commerce and Merchant Centric Announce Partnership

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Will Provide Local Businesses with Industry Leading Customer Intelligence

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By combining their sales transaction data and social feedback, Heartland clients are a step ahead of their competition in taking control of their businesses’ success

Merchant Centric, a leader in identifying actionable operational intelligence and reputation management, announced a partnership with Heartland Commerce today.

The two companies have developed industry leading integrated services for local businesses to understand the impact social media has on their sales. “Now it’s easy for store managers or business owners of one or more locations to see and manage their online reputation on top sites,” said David Bay, CEO of Merchant Centric.

“By combining their sales transaction data and social feedback, Heartland clients are a step ahead of their competition in taking control of their businesses’ success,” said Christopher Sebes, President of Heartland Commerce.

Heartland Commerce provides Analytics Services as a valuable additional service for its point-of-sale and payment processing business customers at no additional cost. The Customer Intelligence module, which includes reputation management, competitor intelligence and guest demographics can be added for a low monthly fee.

About Merchant Centric:
Recognized by CIO Review Magazine as the company that “pioneered the science of leveraging online customer reviews to drive performance and revenues for businesses,” Merchant Centric serves major brands in the restaurant, hospitality, automotive, and health/medical service industries. Merchant Centric’s suite of Online Guest Engagement Management solutions include: Industry leading analytics, reputation management platforms, management and field reports, as well as managed services, including Full Service Reply to Review. For more information, please visit http://www.merchantcentric.com or contact Adam Leff, adam(at)merchantcentric.com, (818) 889-1688.

About Heartland Commerce:
Heartland Commerce is one of the largest technology providers for restaurants in North America with 135,000 restaurant customers representing a 19% US restaurant POS market share. This customer base includes 83,000 independent restaurants along with 11 of the top 25 QSR brands.

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James Wilson

Adam Leff
@MerchantCentric
since: 10/2014
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