RELEX Solutions Recognized as Leader in Customer Satisfaction, Technology Innovation and More in 2017 RIS News Software Leaderboard

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RELEX was recognized in 25 top 10 rankings in the Software Leaderboard and ranked No. 1 for “Top Targeted Solution Providers” and “Top Vendors in Technology Innovation for Mid-Size Retailers”

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“The Leaderboard results validate RELEX’s commitment to overall customer satisfaction by delivering innovative technology, quality service and support and solutions that are easy to use and drive ROI ," said Joe Skorupa, editorial director, RIS News.

RELEX Solutions, provider of unified retail planning solutions, today announced that the company has been included as a leader in 25 categories in the 2017 RIS News Software Leaderboard. The Leaderboard scores are the outcome of 629 evaluations submitted by 327 retailers that were converted into a customer satisfaction score by an independent research firm and form the signature element of the Leaderboard. RELEX was recognized in a variety of categories for customer satisfaction, performance, total cost of operation, ROI, ease of use and quality, and most notably, ranked No. 1 in “Top Targeted Solution Providers” and “Top Vendors in Technology Innovation for Mid-Size Retailers.”

“As a first-time contender in the Leaderboard, RELEX Solutions made a strong showing,” said Joe Skorupa, editorial director, RIS News. “The Leaderboard results validate RELEX’s commitment to overall customer satisfaction by delivering innovative technology, quality service and support and solutions that are easy to use and drive ROI.”

RELEX was recognized as a Top 10 vendor in the following categories:

  •     Top Vendors in Technology Innovation for Mid-Size Retailers (Ranked #1)
  •     Top Targeted Solution Vendors (Ranked #1)
  •     Top Rated Vendors in Customer Satisfaction
  •     Leaders in Recommendation
  •     Top Targeted Solution Vendors in Customer Satisfaction
  •     Top Mid-Sized Vendors in Customer Satisfaction
  •     Top Specialty Vendors
  •     Top Specialty Vendors in Customer Satisfaction
  •     Top Vendors in Customer Satisfaction for Mid-Size Retailers
  •     Leaders in Overall Performance
  •     Leaders in Total Cost of Operation
  •     Leaders in Return on Investment
  •     Leaders in Technology Innovation
  •     Leaders in Ease of Installation & Integration
  •     Leaders in Ease of Administration
  •     Leaders in Quality of Support
  •     Leaders in Quality of Service
  •     Leaders in Overall Performance for Mid-Size Retailers
  •     Top Vendors in ROI for Mid-Size Retailers
  •     Top Vendors in Total Cost of Operations for Mid-Size Retailers
  •     Top Vendors for Ease of Installation & Integration for Mid-Size Retailers
  •     Top Vendors in Ease of Administration & Maintenance for Mid-Size Retailers
  •     Top Vendor in Quality of Support for Mid-Size Retailers
  •     Top Vendors in Quality of Service for Mid-Size Retailers
  •     Top Vendors in Recommendation for Mid-Size Retailers

“We’re honored to be recognized by our customers in the 2017 RIS News Software Leaderboard,” said Mikko Kärkkäinen, Group CEO, RELEX Solutions. “Our commitment to customer satisfaction is our number one corporate value and we are delighted to be acknowledged by our customers for delivering on this pledge.”

About RELEX
RELEX Solutions is dedicated to helping retail businesses improve their competitiveness through localized assortments, profitable use of retail space, accurate forecasting and replenishment, and optimized workforce planning. Our SaaS solutions deliver quick return on investment and can be used independently or jointly for unified retail planning, enabling cross-functional optimization of retail’s core processes: merchandising, supply chain and store operations. RELEX Solutions is trusted by leading brands including WHSmith, Morrisons, AO.com, Coop Denmark and Rossmann, and has offices across North America and Europe. Learn more at http://www.relexsolutions.com.

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Caroline Proctor
Relex Solutions
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