Report Card: Mura Platform Gets High Marks from Users

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Based on user rankings, Mura is a high performer among content management services (CMS), and Mura’s not just a great fit for large projects; it’s also one of the top web CMS products for both small and mid-market businesses. The Mura platform from Blue River was also ranked in the top 10 overall web CMS list, and it was named G2’s “high performer” for winter 2017.

G2 Crowd, a B2B software review site, ranks products based on feedback from actual users of the products, not industry analysts. For web CMS, users provide feedback on overall satisfaction, ease of use, and time to market.

See G2 Crowd’s Best Web management Software rankings here:

Based on user rankings, the Mura Platform is a high performer among content management systems (CMS), but Mura’s not just a great fit for large projects; it’s also one of the top web CMS products for both small businesses and mid-market businesses. Our platform was also ranked in the top 10 overall web CMS list, and it was named G2’s “high performer” for winter 2017.

The People’s Champ
Blue River wholeheartedly believes Mura is one of the most user-friendly, and powerful platforms available today. But users don’t have to take their word for it.

The various G2 awards were driven by stellar user reviews. Users praised Mura’s ease of use for developers, as well as for CMS admins. Reviews mention how even a CMS novice can set up, configure, deploy, and update Mura CMS with relative ease. That’s particularly important for training web clients on the admin features of the platform, and users are able to restrict their clients’ admin access to prevent them from potentially harming their sites. Compared to other similar services, users have an easier time adding, editing, and testing pages before presenting them to the public.

But “easy” isn’t synonymous with “weak” in Mura’s case. Users praise the platform’s “simple to use, yet super powerful” design, in addition to the its comprehensive feature set and customization options. Mura allows users to create plugins, which allow third-party integrators to fold new features directly into the system. Reviews praised the ability to build all types of sites— from publishing powerhouses like, to Government, Higher Education and Intranet sites for well-known brands — using the platform, with some claiming it’s their go-to option for web clients.

Sizing Up the Competition
Stacked against rival platforms, Mura consistently outranks competitors in overall ratings and customer satisfaction. Mura CMS leads in 24 out of 28 G2 Crowd categories, including ease of use, ease of setup, ease of admin, SEO tools, and quality of support.

Compared to the toughest competitors out there, Mura ranks higher in content authoring, rich text editing, and customization.

Mura excels in these categories because their development team is so agile. While some teams take ages to make additions or tweaks to their platforms, Mura can roll out new features and bug fixes in a matter of weeks. Time to market with Mura is significantly faster, making it a more cost-effective tool that still manages to deliver functionality that rivals other sites’.

Driven by Feedback
Mura’s team will try to respond to user feedback as quickly as possible, which several reviewers praised on G2 Crowd. One user said, “The development team behind the product is fantastic and eager to help potential developers and users of the platform.” The team is incredibly active within the community. As a result, customers have a lot of say in Mura’s priorities as they push the platform forward.

“Considering the amount of time we’ve spent perfecting certain elements of the Mura platform, it’s always rewarding when users mention specific features of our system that they adore,” says Blue River CCO, Sean Schroeder. “On the flip side, it’s quite useful when they tell us what they don’t like or would rather not see more of — it helps us shift gears.

“For example, we’ve noticed our users appreciate our documentation and would like more of it,” Schroeder continues. “We’ve made that a focal point of our latest release. We also want to provide more hands-on and practical advice on our blog (based on user feedback), and we’re revamping our onboarding program to help folks get up to speed with the system more quickly.”

The users have spoken. The Mura platform provides ease of use without sacrificing features, customization, or power. More importantly, their team is dedicated to providing users with high-quality support, requested updates, and fast fixes.

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Sean Schroeder
Mura CMS
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