HEALTHCAREfirst Participates in Medicare Care Choices Model Caregiver Experience of Care Survey

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MCCM explores benefits to patients under hospice care while receiving care from community providers

We are pleased to be partnered with over twenty forward thinking hospices who are interested in exploring this new model of care.

HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, and advanced analytics, announces its participation in the Medicare Care Choices Model (MCCM), Caregiver Experience of Care Survey (CECS).

The CECS includes questions from the CAHPS Hospice Survey plus up to 15 supplemental questions that address issues of particular interest for the MCCM evaluation, such as shared decision-making and coordination of care. The survey will be distributed by RAND but must be closely coordinated with HEALTHCAREfirst who maintains responsibility to administer the CAHPS Hospice Survey and submit data to CMS for those hospices participating in the MCCM.

There are approximately 100 hospices around the country currently participating in the MCCM to explore the benefits to patients under hospice care while receiving care from community providers. The administration of the CECS will begin in January 2018 with October 2017 decedents and is slated to end with the survey administration for June 2020 MCCM enrollees.

“We are pleased to be partnered with over twenty forward thinking hospices who are interested in exploring this new model of care,” said J. Kevin Porter, CEO of HEALTHCAREfirst. “We are here to support them with the unique requirements they are faced with and know that it isn’t easy to keep up with all the regs, much less take on additional administrative burden voluntarily. We commend these hospices for their dedication to advancing care delivery and enhancing the end-of-life experience."

“For us the Medicare Care Choices Model is a way to explore new ways for enhancing the end-of-life experience for patients and families,” said Gale Hankins, Quality Compliance Coordinator at Bluegrass Care Navigators. “We appreciate our partnership with HEALTHCAREfirst who enable us to pursue these goals with greater ease and without adding additional costs.”

For more information about HEALTHCAREfirst’s participation in the CECS, hospices may contact HEALTHCAREfirst per the information below.

HEALTHCAREfirst
800-841-6095
marketing(at)healthcarefirst(dot)com

About HEALTHCAREfirst

HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and chart audits), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at http://www.healthcarefirst.com.

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Amanda Evans
HEALTHCAREfirst
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