KeyedIn Wins APPEALIE 2017 SaaS Customer Success Award

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APPEALIE Awards celebrate the apps that users can’t live without and focus on SaaS applications that wow customers

KeyedIn, maker of cloud ERP and project management software, today announced being recognized by APPEALIE as a SaaS Customer Success Category Award winner.

Every year APPEALIE evaluates SaaS apps and recognizes software organizations that are going above and beyond to deliver real value to their customers. With a focus on SaaS organizations, the APPEALIE awards celebrate the game changers who create software that not only wows customers, but becomes an indispensable part of their business and their lives.

The APPEALIE is awarded annually to SaaS apps that demonstrate excellence through innovation, customer delight, and dedication to constant improvement. The judging process evaluates entrants on customer satisfaction, performance, business value, user experience, user interface, and customer service.

KeyedIn was awarded the SaaS Customer Success Award. The SaaS Customer Success Award specifically focuses on: net promoter scores, customer survey responses, and documentation of customer success and outcomes. With many customer success stories submitted for this award, KeyedIn customers raved about the KeyedIn team as well as the innovative software that they provide. One KeyedIn customer says, "KeyedIn staff’s personalized service made the difference – they were hands-on throughout, and took the time to understand us and our needs. Our 5-day implementation went as smoothly as any I’ve ever experienced." It’s customer success stories like these that won the SaaS Customer Success Award for KeyedIn.

“Winning in today’s SaaS marketplace requires customer-obsessed teams and products that consistently deliver business value and help their users succeed,” commented Matt Harney, Founder of APPEALIE. “Our focus on customer data, real-life success stories, and client input created a democratic process where entrants were evaluated not on the size of their user base – but on customer delight.”

“KeyedIn is proud to be recognized by APPEALIE as a Customer Success Award winner. This is a wonderful honor and we’re beyond proud of our implementation and customer success teams for guiding our clients to success. It’s great to see their hard work be recognized,” said CEO of KeyedIn, Lauri Klaus.

You can read the full APPEALIE press release here: https://appealie.com/saas-awards-2017/

For more information about KeyedIn Projects, visit http://www.keyedin.com.

About KeyedIn Projects
KeyedIn Projects enables your PMO to be more strategic, more efficient, and deliver greater business impact by allowing you to easily forecast and allocate resources, create and analyze portfolios, gain visibility to all your projects, and discover new insights through dynamic PPM analytics. Visit keyedin.com to learn more.

About APPEALIE
APPEALIE honors apps with real appeal.

APPEALIE hosts a SaaS Awards program with winning apps selected on the basis of customer feedback and data. Each competition consists of four categories – Overall SaaS, SaaS Customer Success, iOS Mobile SaaS App, and Android Mobile SaaS App – and is judged by a panel of software experts.

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Rachel Ziebell
@KeyedInProjects
since: 05/2012
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