Avasant Key Partner in Organizing the Largest BPO Youth Conference in Haiti

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Avasant was a key partner in the organization of the Haiti BPO job fair, first-ever of its kind for the BPO industry and the largest youth conference in Haiti. The event was hosted by the Center for Facilitation of Investments in Haiti (CFI) in association with the Inter-American Development Bank (IDB), Banj, and Avasant on November 29, 2017.

Haitian youth in attendance at BPO Job Fair

BPO service providers and investors looking to Haiti are also expected to significantly benefit from this platform by gaining direct access and visibility into the rich talent pool available in the country.

The Center for Facilitation of Investments in Haiti (CFI), in collaboration with the Inter-American Development Bank (IDB), Banj, and Avasant, successfully hosted the Haiti BPO Job Fair on November 29, 2017 at the Karibe Hotel in Port-Au-Prince, Haiti. The Haiti BPO Job Fair was the first of its kind for the BPO industry and the largest youth conference in Haiti. It brought together over 1000 young graduates and students from top universities and educational institutions from across the country. The event saw participation from local and international industry experts and entrepreneurs from the IT-BPO industry, universities, senior government officials and representatives from the IDB, CFI, and Avasant.

The BPO job fair was organized to tap into the growing interest among the BPO investor community in Haiti’s human capital. The event was intended towards familiarizing the Haitian youth on the BPO industry, the opportunities available to them, and connecting them with the global BPO experts, and domestic and international service providers.

Anupam Govil (Partner, Avasant) kicked off the discussions by providing a global and regional perspective of the BPO industry, and the high-value impact of the BPO sector in the Latin American and Caribbean (LAC) region. He emphasised the importance of human capital for growth of the BPO sector in a country and urged the youth to possess ambition and develop leadership skills to capitalize on the opportunities that are available to them. Mr. Govil also informed event participants of the benefits of working in the BPO industry, which includes job stability and security, as well as the range of opportunities for professional growth and international exposure that the industry offers to its employees. Mr. Govil concluded his talk by highlighting to the participants the strong potential for growth of the BPO sector in Haiti. He also addressed several questions that the social-media savvy youth in Haiti had asked him over twitter during his session.

Jon Browning (Founder and CEO of Global BPO Solutions) delivered a keynote speech on the topic ‘Career Opportunities in the BPO sector’ where he described the potential career paths available to those aspiring to work in the BPO sector. Other speakers at the event – Chitra Rajeshwari (Executive Director, Avasant Foundation), Jessica Cryer (CSPN), and Corey Atkinson (CSPN) – educated participants on the potential training and BPO certifications & standards required to be a successful professional in the BPO sector.

The Haiti BPO Job Fair also facilitated several interactive workshops to help the youth prepare for interviews, pitch ideas to investors, and educated them on the BPO-specific skills and opportunities available in Haiti.

The event culminated with the launch of the Haiti Digital Services platform, an omni-channel platform conceptualized and developed by Avasant for the Haitian youth to register and apply for job opportunities available in the BPO sector in the country. The platform will also keep the Haitian youth updated on key BPO industry developments locally and internationally. BPO service providers and investors looking to Haiti are also expected to significantly benefit from this platform by gaining direct access and visibility into the rich talent pool available in the country.

About Avasant

Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies for the world’s largest corporations. Specializing in digital and IT transformation, sourcing advisory, global strategy and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible client-based solutions.

Our seasoned professionals have an average of 20 years of industry-honed expertise, having conducted 1000+ engagements in over 50 countries. Avasant’s next generation consulting and advisory methods have made it the top-ranked firm in its class, with recognition from numerous organizations, including: Vault, NOA, IAOP, and Wall Street Journal.

Avasant’s engagement in the global market has inspired a strong commitment to community and purpose. Avasant Foundation supports technology and skill development programs to create employment opportunities for youth across Africa, Asia, the Caribbean and Latin America.

For more information, visit https://www.avasant.com.

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Nicole Dulay
Avasant
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