G2 Crowd Announces 100 Best Software Companies | 2018

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The review platform announces annual lists, featuring top 100 software companies based on customer reviews in 2017

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G2 Crowd, the world’s leading business solutions review website, today released their annual list, Best Software Companies | 2018. The list features the 100 software companies that best met customer needs, based on reviews collected from January 7, 2017 to January 7, 2018. The list is also segmented into the top 50 small-business, mid-market, and enterprise software companies. In the overall segment, Slack Technologies, Inc. topped the rankings to claim the number one position.

The small-business segment was led by 15Five, which ranked 45 on the overall list. In the mid-market segment, Mailchimp, which ranked 4 on the overall list, secured the top position, and in the enterprise segment, Slack maintained their top ranking.

“We are excited to release this year’s Best Software Companies list and recognize brands who are providing a high quality product to their customers,” said Tim Handorf, co-founder and CEO of G2 Crowd. “We built G2 Crowd to empower users with the ability to transparently help one another find the software solutions that best fit their needs. This list recognizes the voice of those users and they are telling us that these companies have designed great products that are meeting the needs of their customers.”

G2 Crowd’s “Best Software Companies | 2018” is an exciting achievement for the companies featured due to its unique nature. Unlike other company awards, there was no self-nomination process and no costs involved. Winners were determined based on feedback provided by those who really know a software company best – their customers.

“G2 Crowd was built to bring transparency to the business buying process,” said Ryan Bonnici, chief marketing officer of G2 Crowd. “Every day we collect and share real user reviews on products, but with Best Software Companies we are stepping back and taking a macro-level look at how real customers feel about some of the world’s most notable brands. Buyers are going to find this resource incredibly helpful as they search for the software solutions that best fit their business needs.”

For the first year, G2 Crowd’s annual list featured software companies as opposed to their individual products. Unlike G2 Crowd’s regularly-released reports covering a single category, Best Software Companies | 2018 is a broader look at the brands that provided a consistently great experience for their customers in 2017.

To read more on the methodology used or to view the full list, click here.

About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 330,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights. Co-founded by the founder and former executives of SaaS leaders like BigMachines (acquired by Oracle) and SteelBrick (acquired by Salesforce) and backed by more than $45 million in capital, G2 Crowd aims to bring authenticity and transparency to the business marketplace. For more information, go to G2Crowd.com.

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Adam Beeson
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