Novant Health Now Available On Amazon’s Alexa

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Novant Health patients can now use Amazon’s electronic personal assistant, Alexa, to find the nearest physician clinic, urgent care or medical center.

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At Novant Health, we are always looking for ways to make health care simpler and more convenient for our patients,” said Dave Garrett, senior vice president and chief information officer, Novant Health.

Novant Health patients can now use Amazon’s electronic personal assistant, Alexa, to find the nearest physician clinic, urgent care or medical center.

Users will have an opportunity to ask Alexa to find local Novant Health locations and get details like wait times and office hours. Alexa can also outline services provided at varying locations, including walk-in appointments, flu shots and X-rays.

“At Novant Health, we are always looking for ways to make health care simpler and more convenient for our patients,” said Dave Garrett, senior vice president and chief information officer, Novant Health. “Technology is changing the way we view the world and interact with one another. We have continued to invest in emerging technology for our patients and Amazon Alexa is another example of that.”

Users will need to enable the Novant Health skill on Alexa. From there, patients can say “Alexa, ask Novant Health…” for nearby care locations, which can be filtered by:

  • ZIP code, city and mileage
  • Location type (urgent care, medical center, primary care clinic, specialty care clinic or pharmacy)
  • Name of clinic or hospital location

For more information, visit NovantHealth.org/Alexa.

About Novant Health
Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. Named in 2016 by Becker’s Hospital Review as one of the nation’s 150 best places to work in healthcare, Novant Health network consists of more than 1,500 physicians and over 26,000 employees that provide care at over 470 locations, including 14 medical centers and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, North Carolina, the health system serves more than 4.4 million patients annually and in 2016 provided more than $725.5 million in community benefit, including financial assistance and services. Diversity MBA has recognized the organization as one of the 50 best places for women and managers of diverse background to work and SK&A ranks Novant Health among the top 25 integrated health systems in the nation. In 2017, the magazine Hospitals & Health Networks also recognized Novant Health as one of the country’s “Most Wired Hospitals.” Novant Health provides care in Virginia under the joint operating company, Novant Health UVA Health System.

For more information, please visit our website at NovantHealth.org. You can also follow us on Twitter and Facebook.
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