A lot of companies preach excellent customer care but LensDirect.com lives and breathes it.
GARDEN CITY, N.Y. (PRWEB) January 18, 2018
LensDirect.com, an online retailer of contact lenses, has been named silver winner in the Most Customer Friendly Company of the Year in the Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reports from top-tier publications in North America.
The award, which recognizes LensDirect.com for its incredible customer service culture, is especially meaningful following a year of tremendous growth for the company. In 2017, LensDirect.com was named to the Inc. 5000 list of America’s fastest growing companies and recognized as a Top 1000 e-retailer by Internet Retailer.
“A lot of companies preach excellent customer care but LensDirect.com lives and breathes it,” said LensDirect.com CEO Ryan Alovis. “We’re proud to be selected as one of the most customer friendly companies of the year by Best In Biz Awards."
LensDirect.com is unique in the online optical space in that they provide a Dedicated Account Representative to every customer, ensuring that each customer only needs to deal with one customer service representative. Dedicated Account Representatives have been a key factor in its extraordinary customer satisfaction rating of 97%.
Since 2011, winners of Best in Biz Awards have been determined based on scoring from independent judging panels composed of prominent editors and reporters from some of the most respected newspapers, TV outlets, and business, consumer, technology and trade publications in North America. Best in Biz Awards' uniqueness stems, in part, from this distinct composition of its judging panels, allowing it to best leverage the judges' unparalleled expertise, experience and objectivity to determine award winners.
The 2017 judging panel included: Accounting Today, AdWeek, Associated Press, Atlanta Tribune, Business News Daily, Consumer Affairs, Entrepreneur, eWeek, Forbes, Harvard Business Review, Healthcare Innovation News, Inc., Investment Advisor Magazine, Laptop, MediaPost, Pittsburgh Business Times, Security Products Magazine, Wired, WLRN and Yahoo Tech.
For more information on LensDirect.com, please visit the company’s website or follow LensDirect.com on Facebook.
LensDirect.com, a subsidiary of The Stella Group, is a New York-based online retailer of contact lenses, eyeglasses, and sunglasses founded in 1992. Originally created as a contact lens mail order company, it has evolved into one of the leading providers for contact lenses on the internet.
About Best in Biz Awards
Since 2011, Best in Biz Awards, Inc. has made its mark as the only independent business awards program judged each year by a who's who of prominent reporters and editors from top-tier publications from North America and around the world. Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 65 categories, including company, team, executive, product, and PR and media. For more information, visit: http://www.bestinbizawards.com.