Closed Captioning Company, CaptionLabs, Improves Accessibility for the Deaf and Hard of Hearing

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Local Columbus organization CaptionLabs is improving accessibility for the hard of hearing and deaf community via closed captioning services. Every year, the company captions thousands of hours of footage, from government meetings, TV shows, and webcasts to music videos, commercials, and infomercials.



...the result is greater accessibility for people who are deaf or hard of hearing to enjoy their favorite broadcasting...

Nearly 100% of all English and Spanish broadcast programming in the U.S. is required to be closed captioned, as established and regulated by the Federal Communications Commission (FCC). “We’re able to help companies overcome this hurdle with quality captions,” CEO of CaptionLabs Adam Grover said. “And the result is greater accessibility for people who are deaf or hard of hearing to enjoy their favorite broadcasting.”

“After years of experience, we understand that one size doesn’t fit all. That’s why we offer tailored services designed for the client’s individual needs, for organizations both big and small,” Grover said.

In 2005, CaptionLabs started with a simple idea: offer closed caption services at a fast turnaround, with lower costs, and a 21-point test to assure the highest quality possible. The company specializes in a lightning-fast, 24-hour turnaround, and can also deliver same-day service.

By 2010, the company acquired more and more clients, and have enhanced their craft by investing in encoding equipment. In 2012, CaptionLabs developed StationDrop: a revolutionary platform that delivers full-length TV programming electronically over the Internet to the station quickly, securely, and with the highest digital quality.

“Digital delivery raises your bottom line big time! StationDrop saves our clients money because they no longer need to pay for videotapes, tape recorders, staff time, or shipping,” Broadcast Engineer and Creator of StationDrop Ben Kalb said. “We aim to provide the best service and the fastest turnaround in the industry and StationDrop helps us do just that.”

With the goal of helping to make all forms of media accessible to all humanity, CaptionLabs has developed their own software, proprietary systems, and processes—a practice that allows them to continuously innovate and be the tip of the arrow.

“We pride ourselves on excellence and accuracy and our outstanding track record allows us to offer a satisfaction guarantee that makes our competition nervous,” Grover said.

CaptionLabs is proudly located in the heart of the midwest—Columbus, OH. Their commitment to making themselves available to their customers whenever they call is a one-on-one approach they like to call their “Midwest Attitude.” CaptionLabs’s dedicated team of professionals is focused on one goal: providing quick, seamless closed captioning services for clients around the globe.

ABOUT CAPTIONLABS: Headquartered in Columbus, OH, CaptionLabs provides closed captioning services to clients around the world. Their goal is to provide fast, high-quality, and affordable closing captioning with the mission to help make all forms of media accessible to all humanity. CaptionLabs’s commitment to excellence, accuracy, speed, and service is proven effective by their near 100% client retention rate. For more information about CaptionLabs, visit or call 614-310-1300.

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Justin Howell
Caption Labs
+1 614-310-1300 Ext: 107
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since: 09/2009
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