BSG Financial Group Adds IH Credit Union to its CourtesyConnect®/CourtesyLimit™ Client Roster

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IH Credit Union to Enhance Member Service Through Use of Automated Custom Overdraft Limits that Respond to Each Member’s Financial Situation

We had been using a ‘one-size-fits-all’ approach to overdraft limits, but felt we should be more responsive to changes in our members’ financial situations.

BSG Financial Group, a provider of revenue-enhancing programs and compliance solutions for financial institutions nationwide, announced today that Springfield, Ohio-based IH Credit Union, Inc. has selected the company’s CourtesyConnect®/CourtesyLimit™ technology to manage its courtesy overdraft service.

According to credit union officials, IH Credit Union, with $314 million in assets, selected BSG Financial Group—displacing an incumbent third-party vendor it had engaged for 12 years—as a way to streamline overdraft management processes, while continuing to provide the same or better service that members have come to expect from the credit union. “We were looking for an alternative provider that could help us reduce the number of steps in the existing overdraft processes,” said Robb White, Chief Executive Officer of IH Credit Union. “We wanted a program that was easy for our employees to execute and simple for members to understand and use as well.”

In addition, the credit union sought to improve the methodology of setting overdraft limits in order to better meet members’ short-term liquidity needs. According to White, “We had been using a ‘one-size-fits-all’ approach to overdraft limits, but felt we should be more responsive to changes in our members’ financial situations.”

The web-based CourtesyConnect®/CourtesyLimit™ software automatically calculates individual, daily overdraft limits that change based on a member’s ability to repay the overdraft and its corresponding fees. The service covers NSF checks as well as ATM and one-time debit card transactions for those members who opt-in, thereby providing short-term liquidity for members who need to purchase necessities when they are short on funds.

In addition to calculating dynamic overdraft limits, the CourtesyConnect/CourtesyLimit software also provides detailed reporting, including usage, Reg E opt-ins/opt-outs/no responses, charge-offs and collections, to assist the credit union in effectively managing risk and overall program performance. BSG Financial Group additionally provides its CourtesyConnect/CourtesyLimit clients with a comprehensive set of best practices in order to effectively implement the service and comply with all federal guidelines regarding overdraft management.

About IH Credit Union, Inc.
The IH Credit Union, Inc. was organized in 1934 as a State Chartered Credit Union to serve the employees of the International Harvester Company and is a non-profit corporation whose purpose is to serve the financial needs of its members, who are also owners. IH Credit Union is now the largest locally owned financial institution in Clark County, Ohio. Membership is open to anyone who lives in the state of Ohio. The mission of IH Credit Union, Inc. is to continually strive to maintain a progressive and financially stable credit union that provides high quality savings, loans, and other financial services to its membership at competitive rates. For more information about the company, visit http://www.ihcreditunion.com.

About BSG Financial Group
Louisville, Ky.-based BSG Financial Group is a group of independently organized companies that provides revenue-enhancement and compliance solutions for financial institutions nationwide. BSG Financial Group has been a provider of innovative overdraft programs since 1999, including the industry's first cloud-based overdraft management solution, Courtesy Connect®/Courtesy Limit™. The company's additional revenue-enhancing solutions include: Fee-Based Packaged Checking Accounts; Digital Lending Solutions; Vendor Management; Account Acquisition Strategies; Social Media Management; and CD Pricing and Selling Strategies.

BSG Financial Group includes the following companies: CourtesyCloud Management Solutions, LLC; BSG Financial, LLC; and IQ Development, LLC. For more information about the company, visit http://www.BSGfinancial.com.

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Michele Rehm

Michele Rehm
@BSGFinancial
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