Marvin brings a wealth of business experience, enthusiasm and connectivity to the Greater Kansas City community that will serve him well as he leads the organization to new heights.
KANSAS CITY, Mo. (PRWEB) January 31, 2018
After an extensive national search, the Better Business Bureau of Greater Kansas City has named Marvin Carolina, Jr. as the incoming President and CEO of the organization.
“The Board of Directors for the Better Business Bureau of Greater Kansas City, are pleased with our selection of Marvin Carolina as the new President and CEO of our organization,” said Rick O’Neal, Chairman of the selection committee, CEO of Nelson & Company Wealth Management, and Vice Chairman of the Board for the BBB of Greater Kansas City. “Marvin brings a wealth of business experience, enthusiasm and connectivity to the Greater Kansas City community that will serve him well as he leads the organization to new heights.”
Prior to joining the Better Business Bureau of Greater Kansas City, Carolina was Vice President of Diversity & Inclusion for J.E. Dunn Construction Company from their headquarters in Kansas City, MO. For over 15 years, Carolina led local and national programs designed to increase opportunities and operational capacity for small and mid-sized businesses and contractors.
“It is a distinct honor to serve as the President and CEO of the Better Business Bureau of Greater Kansas City,” shared Marvin Carolina, Jr. “This role allows me to continue my desire to enrich the Greater Kansas City businesses operating in our region while providing an important qualitative service to our community through accreditation.”
Recognized for his professional achievements, Carolina has been recognized by receiving the Ace Award, Community Champion, Top 40 in Their 40's Business and Community Leader, Top Contractors for Diversity (Kansas City); Innovation Award (Houston); Hispanic Community Builder Award (Atlanta). Additionally, Carolina is a member of the National Speakers Association and the author of two books focused on entrepreneurship and small businesses, Across the Middle: Entrepreneur Strategies for Growth and Success (2016) and Build to Win: A Playbook for Entrepreneurial Success (2017).
“Earning and maintaining an A+ rating from the Better Business Bureau is an important indicator that supports consumer protection and trust. We will continue to diligently handle complaints and incidences, but also balance that service with resources to help businesses in Greater Kansas City improve operational efficiency, integrity and customer service,” said Carolina “I look forward to building upon the rich history of the Better Business Bureau of Greater Kansas City while enhancing the impact of our staff, Board of Directors and strategic partners.”
About the Better Business Bureau of Greater Kansas City
The Better Business Bureau of Greater Kansas City is the third oldest Better Business Bureau in North America with origins of organization dating back to 1914 as the vigilance committee for the Kansas City Advertising Club. Today, the organization is a part of a national network of Better Business Bureaus that provide accreditation to businesses and charities that are a valued consumer indicator of business operations and quality.