Multiple Zero-Day Vulnerabilities in ManageEngine Products Disclosed by Digital Defense, Inc.

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Collaboration Results in Prompt Resolution

Mike Cotton, vice president of engineering at Digital Defense

Application layer vulnerabilities continue to be a key area of focus for software vendors.

Digital Defense, Inc., a leading security technology and services provider, today announced that its Vulnerability Research Team (VRT) uncovered multiple, previously undisclosed vulnerabilities within several ManageEngine products, allowing unauthenticated file upload, blind SQL injection, authenticated remote code execution and user enumeration, potentially revealing sensitive information or full compromise of the application. Affected applications include: ServiceDesk Plus, Service Plus MSP, OpManager, Firewall Analyzer, Network Configuration Manager, OpUtils and NetFlow Analyzer.

ManageEngine is an innovative producer of enterprise IT management software, offering high-end functionality of large network management frameworks to enterprises worldwide. Currently, the company claims to have more than 40,000 customers worldwide, including three out of every five Fortune 500 company.

This disclosure follows Digital Defense’s recent Zero-Day advisory on the DELL EMC Data Protection Suite Family Products.

What You Can Do
ManageEngine has addressed the vulnerabilities with patches available for each of the affected applications. Patches can be downloaded from the ManageEngine site. Digital Defense’s Frontline Vulnerability Manager™ includes checks for the flaws. Details surrounding the disclosure can be accessed at the Digital Defense blog.

Mike Cotton, vice president of engineering at Digital Defense said, “Application layer vulnerabilities continue to be a key area of focus for software vendors. We are pleased to work collaboratively with affected vendors to facilitate prompt resolution, ensuring our clients and enterprises are protected from any potential exploitation of these vulnerabilities.”

Digital Defense Research Methodology and Practices
The Digital Defense VRT regularly works with organizations in the responsible disclosure of zero-day vulnerabilities. The expertise of the VRT, when coupled with the company’s next generation hybrid cloud platform, Frontline Vulnerability Manager, enables early detection capabilities. When zero-days are discovered and internally validated, the VRT immediately contacts the affected vendor to notify the organization of the new finding(s) and then assists, wherever possible, with the vendor’s remediation actions.

About Digital Defense
Serving clients across numerous industries, from small businesses to very large enterprises, Digital Defense’s innovative and leading edge technology helps organizations safeguard sensitive data and eases the burdens associated with information security. Frontline Vulnerability Manager™, the original Vulnerability Management as a Service (VMaaS) platform, delivers consistently accurate vulnerability scanning and penetration testing, while SecurED®, the company’s security awareness training, promotes employees’ security-minded behavior. The Digital Defense Frontline suite of products, underpinned by patented technology and complemented with unparalleled service and support, are highly-regarded by industry experts, as illustrated by the company’s designation as Best Scan Engine by Frost & Sullivan, top 20 ranking (#16) in Cybersecurity Ventures’ list of the World’s 500 Hottest Cybersecurity Companies, five-star review in SC Magazine, and inclusion in CRN’s MSP 500.

Contact Digital Defense at 888-273-1412; visit http://www.digitaldefense.com, our blog, LinkedIn, or follow @Digital_Defense on Twitter.

All trademarks are the properties of their respective owners.

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