Patient Prism® Announces U.S. Patent for Call Visualization Software for Dentists

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Patient Prism’s advanced call tracking software is the first in the world to display new patient calls with rapid intelligent analysis so dentists don’t have to listen to call recordings to identify missed opportunities and take action.

Patient Prism is proud to announce its first U.S. utility patent covering features of the revolutionary CallViz® Analyzer, designed exclusively for dental offices. The CallViz® Analyzer provides a visual representation of new patient calls that do not end in appointments, pinpointing call-handling concerns and providing call coaching to correct common mistakes.

Patient Prism is an advanced dental office call-management software solution that incorporates artificial intelligence, machine learning, and call coaches to review every missed new patient opportunity and send an alert to the dental office within an hour of the original call.

“We detail the advertising channel that led to the new patient call, what the caller wanted, why the appointment was not booked, and recommended actions that can be implemented immediately to call back and convert the missed opportunity into a booked appointment,” said Patient Prism co-founder and CEO Amol Nirgudkar.

Patient Prism’s cloud-based software eliminates the need for dental professionals to listen to recorded calls to figure out what went wrong. Patient Prism has also filed for patent protection directed to aspects of the CallViz® Cloud, a keyword cloud that aggregates the services spoken by callers so dentists can easily see what is leading potential patients to call their office. Dental practices can use this data to generate more effective digital ads, social media content, and website search engine optimization.

“It’s easy to spend a lot of money to make the phone ring,” said Amol Nirgudkar. “Patient Prism enables dentists to know if their efforts lead to booked appointments.”

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About Patient Prism

Patient Prism® provides call-tracking and call-coaching software designed exclusively for dental offices to improve new patient call conversions and increase dental office revenue. United States Patent No. 9,826,090 is its first issued patent in a portfolio of patents and applications covering aspects of the Patient Prism software platform including business analytics, coaching tips, and actionable data for improving staff performance, call conversions, and recovered revenue. Dental practices using Patient Prism typically see their new patient call conversions jump from 50% to about 80% within three months. For more information, visit or call (800) 381-3638.

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Beth Gaddis
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