How Restaurants Achieve Success With Next-Generation Technologies: “Everything You Need to Know” Guide from Starfleet Research Now Available for Complimentary Access

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Latest Edition of Smart Decision Guide to Restaurant Management and POS Systems Now Available for Complimentary Access

Starfleet Research today announced the immediate availability of the latest edition of its popular Smart Decision Guide to restaurant management and POS technologies. The eBook reveals “everything you need to know” about next-generation restaurant technologies, helping restaurant owners and operators make informed decisions and maximize success.

The Smart Decision Guide is now available for complimentary download by restaurant owners, operators and other hospitality IT decision makers at any size and category of dining establishment, from cafes, bars and night clubs to quick service and fast casual restaurants to full-service restaurants. It can be accessed here.

This latest edition was independently produced by Starfleet Research, the leading provider of best practices IT market research for the hospitality industry. It was published last quarter and is currently being made available for free access courtesy of the four underwriters and two media partners that participated in this edition.

Written by restaurant industry subject matter experts, and loaded with practical guidance and recommendations based on the performance of top-performing restaurants, the content is objective and unbiased. More than 175 qualified survey respondents participated in the survey that served as the basis for the research.

Smart Decision Guides are widely considered to be the most authoritative, comprehensive and valuable resources on best practices in technology implementation in the hospitality industry. The Smart Decision Guide to Restaurant Management and POS Systems is no exception.

More than 25,000 IT decision makers in the hospitality industry have accessed Starfleet Research’s library of content assets over the past 12 months, on topics ranging from hotel property management systems and hospitality revenue management to guest experience management and restaurant management and POS systems.

This latest edition of this Smart Decision Guide, published annually, has already been downloaded by hundreds of restaurant owners and operations eager to leverage next-generation technology solutions to their advantage and has likely influenced thousands of decisions. It runs 45 pages and has been revised and expanded to reflect the latest market trends, guest behaviors and technological innovations.

The Smart Decision Guide includes countless actionable insights based on key research findings, including the following:

  • 79 percent of restaurant operators contend that advanced technologies are the key to addressing many of their current challenges.
  • 95 percent of restaurant operators view the ability to improve guest satisfaction and the quality of the guest experience as one of the biggest benefits one can expect to gain with the right restaurant management and POS system.
  • 89 percent of restaurant operators cite the need for driving increased operational efficiency, including staff productivity, and reducing inventory waste as a key success factor.
  • 78 percent of full-service restaurants, and 62 percent of quick service and fast casual restaurants achieved "significant" or "dramatic" improvement in both operations and revenue performance after deploying a next-generation restaurant management and POS system.
  • Nearly one-quarter (24 percent) of restaurant operators who have not upgraded their core restaurant management and POS system within the past three years plan to do so in the next 12 months.

Click here to access the Smart Decision Guide to restaurant management and POS technologies.

About Starfleet Research

Starfleet Research, the IT market research arm of Starfleet Media, benchmarks best practices in technology-enabled business initiatives in selected niche markets, including hospitality, retail and healthcare IT. Tens of thousands of senior executives read our premium content assets to gain actionable insights and make smarter business decisions. Each year, Starfleet Research, benchmarks best practices in technology-enabled business initiatives across hundres of restaurants around the world. To learn more, please visit


Alisha Levin
Marketing Manager


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Alisha Levin
Starfleet Media
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