SuccessHACKER Announces New Dates For Customer Success Training And Certification Workshops

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Instructor-led Customer Success Training and Certification Events will be offered in eight cities across North America and Europe in the first half of 2018.



We are excited to bring our training to local technology communities and to empower the latest generation of Customer Success practitioners.

SuccessHACKER, the leading Customer Success Training and Consulting company, today announced it is bringing its popular professional development workshops for Customer Success Managers to eight new cities across North America and Europe in the Spring.

Following a successful launch in Atlanta, the SuccessCOACHING CSM Training workshops will be offered in six additional US cities; New York, San Francisco, San Diego, Boston, Indianapolis, and Portland; as well as Toronto, Canada, and London, United Kingdom, all in the first half of 2018. A full schedule can be found at

LinkedIn recently ranked ‘Customer Success Manager’ as #3 on its 2018 Most Promising Jobs Report; However, despite a rapidly growing demand for Customer Success talent, there is a still a lack of credible professional training options for those looking to improve their Customer Success knowledge and practical skills.

“At the end of last year we asked the global Customer Success community to vote on which cities we should visit with our Customer Success training roadshow this year,” said James Scott, General Partner of SuccessHACKER. “The response was amazing and the schedule we’re announcing today has been carefully compiled in response to that feedback. We are excited to bring our training to local technology communities and to empower the latest generation of Customer Success practitioners.”

Each two-day Customer Success Training workshop, ideal for CSMs who work in subscription-based (SaaS) technology companies, will cover 12 foundational Customer Success topics followed by a certification exam. Students who successfully pass the exam will be awarded a SuccessCOACHING Level 1 CSM certification. Prospective participants can learn more about the SuccessCOACHING online and in-person workshops at

About SuccessHACKER

SuccessHACKER is a Customer Success management consultancy that helps high growth technology companies increase customer lifetime value, lower customer acquisition costs and improve customer satisfaction by providing specialized consulting, recruiting and training services. Founded in 2016, with offices in San Francisco and Atlanta, SuccessHACKER also provides services for Customer Success leaders and individual practitioners, including a free online community ( and an industry-first Customer Success Training program for Customer Success Managers (

For more information, visit or connect with SuccessHACKER on Twitter (@Success_Hacker), LinkedIn (, and Facebook (

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