As a company we have experienced the enormous cost of our employees waiting on hold while participants update apps, struggle to find dial-in details, or simply forget to join a conference call. These unnecessary expenses led us to create a product that directly resolves these problems.
FT. LAUDERDALE, Fla. (PRWEB) February 13, 2018
FracTEL (http://www.fractel.com), a leading telecommunications company that has delivered innovative solutions for more than a decade, announced that it will be launching its latest business collaboration product this week. SKRUM® will be unveiled at IT Expo 2018 and promises to change the voice conference paradigm by eliminating the use of dial-in numbers, PINs and apps.
Michael Crown, FracTEL's President and founder said, "As a company we have experienced the enormous cost of our employees waiting on hold while participants update apps, struggle to find dial-in details, or simply forget to join a conference call. These unnecessary expenses led us to create a product that directly resolves these problems."
Crown's experience is not unique. Studies show that time wasted before and during conference calls costs businesses $34 billion a year. However, wasted time may not be the biggest expense related to current conference calling solutions. The conventional shared PIN allows uninvited participants to join calls anonymously, exposing businesses of all sizes to data breaches that can cost far more.
Research indicates that conference call security is a serious business problem. 70% of surveyed conference callers say it is normal to discuss confidential information during voice conferences, while over 50% said they don't always know who has joined their calls.
By calling the attendees, SKRUM's patent pending technology ensures that only those who are invited can participate in a meeting. This fundamental shift allows users to protect themselves and their clients more effectively, with the additional benefit of requiring less effort to join a conference call.
Improving the security, convenience, and productivity of teleconferences is just the first step for SKRUM. FracTEL's mission is to perfect virtual collaboration for businesses. SKRUM has already started down this path by creating a rich integration with popular collaboration platform Slack, and by providing powerful productivity tools like post-call recordings, voice-to-text transcripts and participant detail logs.
Crown says, "Our product roadmap is very exciting. We are leveraging the flexibility of our established telecommunications network to empower our users to make conference calls more actionable. We will be releasing new features in the coming months that will integrate secure voice conferencing with project management software, messaging and other essential business tools."
SKRUM is currently offering a free version of the product at http://www.skrum.net. Visit FracTEL and SKRUM at IT EXPO 2018, Booth #910.