Staff Management | SMX Wins Inavero's 2018 Best Of Staffing® Client Award

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Staff Management | SMX receives client satisfaction scores eight times greater than industry average

Staff Management | SMX announced today that it has won Inavero’s Best of Staffing Client Award, given for providing superior service to clients, for the third year in a row. Inavero’s Best of Staffing Client Award winners are presented in partnership with CareerBuilder and winners are chosen based entirely on ratings given by providers’ clients. Winners have proven to be industry leaders in service quality and clients of winning agencies are on average 2.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

Staff Management | SMX is a trailblazer in the staffing industry. Having pioneered the first onsite outsourced workforce management solution in 1988, they’re on a mission to help their clients optimize their fulfilment, manufacturing and distribution operations. The company continuously achieves award-winning client satisfaction ratings by working to perfect the on-site staffing model. This year, Staff Management | SMX’s overall client satisfaction ratings were 8 times higher than the industry’s average. Less than 2 percent of all staffing agencies in the U.S. and Canada have earned the Best of Staffing award for service excellence.

“Winning the Best of Staffing Client Award for the third year in a row really highlights the promise of excellence that we give to each one of our clients,” said Jonathan Means, president of TrueBlue’s PeopleManagement division, which includes Staff Management | SMX. “Since we developed the on-site outsourced workforce management model 30 years ago, our teams have been committed to delivering expert service built around a true partnership. We appreciate our clients taking the time to share their feedback and will use it to further drive improvements in 2018.”

"With a tight labor market and growing economy, finding the right recruiting partners is critical to success,” said Inavero’s CEO Eric Gregg. “Best of Staffing winners prove they can provide consistently remarkable service to their clients and job candidates, and I couldn’t be more proud to feature them on”

About Staff Management | SMX:

As the leading on-site staffing partner proven to deliver operational scalability and efficiency for fulfilment, distribution and manufacturing facilities, Staff Management | SMX has partnered with hundreds of companies across North America to provide innovative solutions for complex labor challenges. Unlike traditional staffing providers that assign multiple clients to a single management team, our embedded teams are focused solely on you. Whether you need a dedicated on-site team to run your staffing program or are looking to partner with a seasoned recruiter to fill your semiskilled or high-skill positions, we’ve got you covered. Staff Management | SMX is among less than 2 percent of staffing agencies in the U.S. to earn Inavero’s Best of Staffing Client Award, receiving client satisfaction ratings 8 times greater than the industry’s average. Interested in discovering how our unique staffing solutions could benefit your organization? Visit us at

About Inavero:

The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association’s exclusive service quality partner.

About Best of Staffing:

Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.

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Karah Bradshaw
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