Autoliv Adopts theITSupportCenter for Remote Desktop Support

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The world’s largest automotive safety supplier selects new partner for remote technical support.

Autoliv Inc., the world’s largest wholesale supplier of automotive safety supplies, with over $10 billion in revenues and 70,000 employees in 27 countries, has tapped theITSupportCenter as a partner to provide 24x7x365 technical support for their end users.

Autoliv partnered with theITSupportCenter to access their unique support model and enhance service delivery to their end user community. As Autoliv continues to expand their presence in advanced safety technologies, the company sought a partner who could provide support for an increasingly tech-empowered workforce. Through a combination of operational efficiencies and access to technical expertise, theITSupportCenter provides best-in-class remote technical support that helps clients reduce end user downtime caused by account lockouts, retry spikes, scaling issues, systems or applications migrations, and other common sources of IT headaches.

“We are very excited about our partnership with Autoliv, one of the world’s leaders in automotive safety,” said Chris Schwartz, Director of Client Engagement at theITSupportCenter. “Our passion is delivering world-class support to our clients, and we look forward to this partnership as an opportunity to deliver that world-class service to a brand-new user base.”

A Fortune 500 company, listed on the New York Stock Exchange and the worldwide leader in automotive safety, Autoliv sells to all major car manufacturers globally. Staying close to customers, Autoliv has a superior global presence and global operations. Each year, Autoliv products save 30,000 lives and prevent ten times as many injuries.

Founded in 2005 by IT professionals with over 40 years of experience, theITSupportCenter sought to bring change to the IT Help Desk industry and improve corporate client efficiency. Our unique approach to support has resulted in theITSupportCenter becoming the leading provider of remote IT Help Desk Solutions. theITSupportCenter supports over one million end-users through the use of an innovative infrastructure and thoughtful focus on the end-user experience. With support centers across the United States, theITSupportCenter follows the sun to provide world-class IT support 24x7x365 to empower employees where and when they need it, and peace of mind to corporate IT departments knowing their end users are covered.

Jamie Sanders

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Jamie Sanders
theITSupportCenter, LLC
+1 215-375-7280 Ext: 3702
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since: 07/2016
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