Right at Home Transport, Powered by Lyft, Offers Clients Safe, Convenient and Economical Transportation

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Leading In-Home Care Provider Aims to Help Seniors Maintain Independence

Right at Home, a leading in-home care companionship and personal assistance provider to seniors and adults with a disability, and Lyft, the fastest-growing rideshare company in the U.S., are helping seniors maintain their independence. Right at Home Transport, powered by Lyft, offers clients quick, safe and easy-to-schedule rides wherever a client wants to go. Access to transportation plays a critical role in the lives of older adults and those who care for them. Of seniors 65 and older who no longer drive, the risk of poor health outcomes, availability of healthy food, and social isolation is significant. Right at Home and Lyft will help seniors stay in touch with friends and family, get to medical appointments and the grocery store, and cultivate their interests.

Right at Home Transport, powered by Lyft, now gives seniors and their families an alternative that is 30 to 40 percent more affordable than using a taxi service. The ride service is:

  • Empowering: It helps seniors maintain their independence and live healthier, happier lifestyles.
  • Convenient: Seniors do not have to worry about car maintenance, pumping gas, driving directors or parking; they get fast and easy access to rides, and family members get peace of mind knowing their loved one is safe.
  • Practical: Clients may travel alone or with their caregivers or family members to help them.
  • Reliable: Rides can be requested any time, day or night, and up to a week in advance.
  • Safe: Lyft drivers must pass rigorous background checks and vehicle inspections and have a good driving record, and Right at Home can monitor the location of the Lyft driver.
  • Easy: No app or smartphone is required; just simply call the Right at Home office.

"Lyft's mission is to improve people's lives with the world's best transportation and to focus on people first," said Kerin Zuger, Director of Business Development at Right at Home. "Right at Home's mission is to improve the quality of life for those we serve. We understand that giving up driving can be hard on our clients, but our new ride service will provide our clients and their families with so many benefits, granting them freedom, safety, and a convenient and affordable way to get around."

Benefits of Right at Home Transport, powered by Lyft, include access to drivers whose cars are easily accessible and have trunks large enough to accommodate a wheelchair or walker, and the ability for caregivers or family members to ride with the client for free since the Lyft driver is not allowed to help the client get in and out of the car. And with safety a main concern, the service applies to Lyft's platform and adheres to their holistic approach to safety, including driver qualifications, vehicle inspections and overall accountability. Lyft's liability insurance is the primary coverage, and it covers the driver as well as passengers for bodily injury and property damage.

To receive a ride, clients simply call their local Right at Home office - no apps or smartphones are needed, and complicated payment arrangements are eliminated. Once clients tell the office staff where they want to go, the office staff will make the arrangements with the Lyft Concierge. The Lyft driver then picks up the client and takes them to their destination. Right at Home is able to monitor the driver's location so they know where the client is at all times. Rides will automatically be charged to the client's invoice, tips are not required, and the cost will be up to a 40 percent savings over traditional taxi services.

ABOUT RIGHT AT HOME:
Founded in 1995, Right at Home offers in-home companionship and personal care and assistance to seniors and adults with a disability who want to continue to live independently. Local Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff, each of whom is thoroughly screened, trained, and bonded/insured prior to entering a client's home. Right at Home's global office is based in Omaha, Nebraska, with more than 500 franchise locations in the U.S. and seven other countries. Right at Home is the highest-ranked senior care franchise opportunity on Entrepreneur magazine's Franchise 500 list, coming in at No. 49 overall. For more information on Right at Home, visit About Right at Home at http://www.rightathome.net/about-us or read the Right at Home franchising blog at http://www.rightathomefranchise.com/blog/. To learn more about franchising opportunities, please visit http://www.rightathomefranchise.com/.

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Cassie McAloon
1851 Franchise
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