Sugar Hill, NH (PRWEB) March 12, 2018
Steven Allen, the innovative owner of the Sugar Hill Inn, a Select Registry inn that has won numerous honors and featured in 1000 Places to See before You Die by Patricia Schultz, has completed his new book “Sugar Hill Inn: The Art of Innkeeping”: a fascinating book about his successful attempt in bringing the “rustic luxury” aesthetic and fresh ideas about the inn experience to the White Mountains of New Hampshire.
Author Allen explains that the key to success in innkeeping is not claiming to be perfect; every opportunity to get better should always be grabbed: “There is no other profession where you can make people happy 99.8 percent of the time. We are people pleasers by nature. Unlike a big city hotel with formal airs, I like to think of it as real people serving real people. It is our policy to hire our help locally, provide year-round employment, and treat our staff as family. Listening is the key to good customer service. We carefully read all feedback. More importantly, we encourage our guests to speak up while visiting us. We have solutions for most issues whether large or small. Need extra muffins for your hike, your room is too hot or too cold, or your pillow is too soft? Our staff is well-trained, and we have instant solutions for most problems.”
Published by New York City-based Page Publishing, Steven Allen’s new book is an insightful book on his successful journey in catering an ideal innkeeping experience to a previously undeserved market, leaving his corporate life behind, selling the large family home and business, and buying a run-down inn that he has learned to effectively manage. This is indeed a must-read work for dreamers.
Readers who wish to experience this enlightening work can purchase “Sugar Hill Inn: The Art of Innkeeping” at bookstores everywhere, or online at the Apple iTunes store, Amazon, Google Play, or Barnes and Noble.
For additional information or media inquiries, contact Page Publishing at 866-315-2708.
About Page Publishing:
Page Publishing is a traditional New York based full-service publishing house that handles all of the intricacies involved in publishing its authors’ books, including distribution in the world’s largest retail outlets and royalty generation. Page Publishing knows that authors need to be free to create - not bogged down with complicated business issues like eBook conversion, establishing wholesale accounts, insurance, shipping, taxes and the like. Its roster of authors can leave behind these tedious, complex and time-consuming issues, and focus on their passion: writing and creating. Learn more at http://www.pagepublishing.com.