Leading Hosted Telecommunications Firm DigitalPhone.io Helps Nonprofits Improve Operations, Lower Costs & Move Ahead

Share Article

The project, which commenced in late 2017, involved moving six nonprofit organizations into a new shared location that had been renovated with a modernized internet and telecommunications infrastructure.

News Image
Our transition has been seamless and we were up and active on time. Our phones are amazing and the customer service team answers our questions right away. We are greatly pleased and would recommend to everyone!

Leading hosted telecommunications firm DigitalPhone.io has concluded a multi-phase VoIP phone system implementation for nonprofit organizations in the Greensboro, NC area, including: Habitat for Humanity of Greater Greensboro (both main office and ReStore outlet), Housing Consultants Group (multiple locations), Greensboro Housing Coalition, Community Housing Solutions, Partnership Homes Inc., and Tiny Houses Greensboro, respectively.

The project, which commenced in late 2017, involved moving the six aforementioned nonprofit organizations into a new shared location that had been renovated with a modernized internet and telecommunications infrastructure. DigitalPhone.io’s in-house team of experts installed 64 seats, 6 fax bridges and 2 sidecars, which are auto-attendant extensions that enhances VoIP phone system functionality and usability. The team also provided on-site testing and end user training, and continues to provide responsive on-demand support.

As a result of the new hosted VoIP phone system, each respective nonprofit organization has:

  • Significantly reduced monthly telecommunications costs compared to their previous conventional phone system.
  • Greatly improved connectivity internally and between organizations and locations. For example, Habitat for Humanity staff at its main office and ReStore outlet can instantly connect and collaborate as if they were working side-by-side.
  • Enabled business continuity thanks to DigitalPhone.io’s multiple levels of redundancy, automatic failover systems, and 99.99% guaranteed uptime standard.

"Chris Villa and the DigitalPhone.io team recently helped us transition into what is now known as the Housing Hub here in Greensboro," commented Jennifer Figgs, Director of Human Resources at Habitat for Humanity of Greater Greensboro. "After an amazing presentation, all organizations moving into the Housing Hub decided to work with DigitalPhone.io. Our transition has been seamless and we were up and active on time. Our phones are amazing and the customer service team answers our questions right away. We are greatly pleased and would recommend to everyone!"

“We were honored when Community Housing Solutions, who we’ve the had the privilege of serving in the past, recommended us to their counterparts at Habitat for Humanity of Greater Greensboro, Greensboro Housing Coalition, Housing Consultants Group, Partnership Homes Inc., and Tiny Houses Greensboro, when they collectively needed a proven and trusted vendor to upgrade their telecommunications system and move to a new location,” commented Nicky Smith, CEO of DigitalPhone.io. “The project was total success, and we couldn’t be prouder to play a role in helping these incredible organizations carry out their essential work in the community.”

For additional information regarding DigitalPhone.io, visit https://digitalphone.io or email inquiry(at)DigitalPhone.io.

About DigitalPhone.io

DigitalPhone.io (formerly Carolina Digital) is a pioneer of hosted phone services, and provides products that improve the capabilities of business, education, government and nonprofit organization telephony, while reducing their overall cost. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages – from a full turnkey set-up including dial tone and VoIP phones, to automated call answering and routing solutions that work with existing land lines, cell phones or VoIP phones. Learn more at https://digitalphone.io.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Nicky Smith
DigitalPhone.io
+1 (336) 560-4405
Email >
@PBXinTheCloud
Follow >
Carolina Digital Phone / DigitalPhone.io

Follow us on
Visit website