Hero Digital Named Episerver Ascender Partner of the Year North America

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Episerver recognizes Hero Digital for creating industry-defining digital experiences for customers.

Hero Digital, a leading national independent customer experience agency, has been named the 2017 Episerver Ascender Partner of the Year in North America. This award recognizes the top-performing partner for their success in applying strategy, design, engineering and analytics to deliver memorable digital experiences for customers. Hero Digital was honored at the annual Episerver Ascend conference, which was held this week in Las Vegas.

“We are proud to congratulate Hero Digital for the Ascender Partner of the Year achievement,” said James Norwood, Executive Vice President of Strategy and CMO at Episerver. “The award speaks to Hero Digital’s commitment to our mutual customers, delivering seamless customer experiences. We look forward to growing this partnership and sharing the incredible customer journeys this relationship creates for consumers who crave better online interactions with brands and reward the companies that provide them.”

To identify the partner recipients of its annual awards, Episerver looked at its network of qualified regional partners and considered the business value generated for customers by each and their success in implementing best practices for guiding digital strategy. Hero Digital stood out for these reasons as well as its customer experience focus.

“We are honored to receive this prestigious award from Episerver. Since our inception, we’ve enabled marketing leaders to grow their business by connecting with customers across channels. This award is really a testament to the passion and innovation our team brings on a daily basis to our clients,” said David Kilimnik, CEO of Hero Digital.

Hero Digital is currently 225 employees across 6 national locations. In the second half of 2017, Hero acquired two customer experience agencies and deepened its full service capabilities to accelerate its goal of being the top independent customer experience partner to leading brands.

About Hero Digital

Hero Digital is a customer experience company. We combine strategy, design, content, engineering, marketing, and data analytics in our delivery of multi-channel customer experiences for brands. From the beginning of the customer's journey to the purchase process and post-purchase support, we help the world's best brands keep their customers engaged. Major global brands include Salesforce, Western Digital, and Belkin. For more information, visit http://www.herodigital.com.

About Episerver

Episerver empowers digital leaders to easily create standout experiences for customers – everywhere they engage, and always with measurable business results. The Episerver Digital Experience Cloud™ unifies digital content, commerce and marketing in one platform, including omnichannel solutions for smart personalization and intelligent campaigns. Founded in 1994, Episerver has offices in the US, UK, Sweden, Australia, Germany, Denmark, Finland, Norway, Poland, the Netherlands, Spain, South Africa, Singapore, Vietnam and the UAE.

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Saleema Fazal
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