Murray's Cheese Serves Up Success with SuiteRetail and SuitePOS, built for Oracle NetSuite

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Murray's Cheese chooses SuiteRetail's SuitePOS built for Oracle NetSuite to run their entire retail business on one platform, helping to better track inventory and improve point of sale functionality.

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“We are able to run our entire business on the one platform and it is easily scalable to meet our growing needs."

Murray’s Cheese, founded in 1940, is an iconic NYC specialty cheese shop and grocery with flagship locations in Greenwich Village and the bustling Grand Central Station. With over 350 locations throughout the USA, Murray’s was in need of a retail management suite to help run their entire business on one platform. Murray’s chose NetSuite and SuiteRetail to take advantage of a single system of record delivering a centralized view of customers, promotions, and products, irrespective of channel.

Over the past decade, Murray’s has rapidly expanded their business, being named “Best Cheese Shop in New York” by Time Out New York magazine in 2007, opening a wine-bar and restaurant named Murray’s Cheese Bar in 2012, and partnering with Kroger Company to include Murray’s cheese stands in all Kroger Co. grocery stores.

While operating at such a high volume, Murray’s required both a point of sale system to manage their daily sales transactions along with an ERP (enterprise resource planning) system to manage their finance, inventory, supply chain, ecommerce, marketing, and more.

SuitePOS, built for NetSuite, offered Murray’s everything they were looking for to run their storefronts, and entire business on a single platform, replacing their current Quickbooks and Microsoft RMS system.

SuiteRetail and NetSuite were able to provide Murray’s with inventory management, advanced item level promotion handling, complex tax management (using AvaTax), gift cards, and multi-company consolidation.

“SuiteRetail and NetSuite has been the perfect solution for Murray’s,” said Andrew Perlgut, Director of Technology at Murray’s Cheese. “We are able to run our entire business on the one platform and it is easily scalable to meet our growing needs. The check-out process is quick and seamless for our employees, and customers get to enjoy a better shopping experience as well.”

SuitePOS, which is also integrated with Square Payments, allows Murray’s to quickly and easily process credit card payments using aesthetically pleasing hardware. The added bonus is that Square’s transaction rate consists of a simple model with no hidden fees, and is very competitive with confusingly priced traditional payment gateways and merchant bank models.

The upgraded system has resulted in a seamless and easy-to-use platform with full integration to customer management, supply chain and finance - all which supports an exceptional customer experience and high transaction throughput for peak shopping times.

About SuiteRetail

SuiteRetail helps unify commerce at some of the most modern and sophisticated brand in the world. SuitePOS, built on Apple, makes things simple and efficient in your stores and connects you to powerful back-office systems, such as Oracle NetSuite and the Salesforce platform. These systems run your CRM, Marketing, Supply Chain, Inventory, eCommerce, and Finance.

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Brianna Moriarty
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