Point B's March 28th Webinar Outlines How Automation and Digital Integration Elevate Customer Experiences

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Register to learn new strategies for customer engagement

May 28th webinar offers new avenues to elevate customer experiences.

Webinar attendees will learn how to elevate existing experiences immediately, while enabling new revenue, channel or service opportunities.

72% of business leaders say elevating customer experience is their top business priority,(1) but how do they make their priority reality? That’s the question Point B, Inc., an integrated management consulting, venture investment, and real estate development firm, will help answer in the firm’s latest Executive Webinar Series event, “Customer experience falling behind? Leap forward with automation and digital integration.”

The hour-long, complimentary webinar will take place on March 28th at 10:00 AM Pacific Time, and will take a look at how automation and digital integration are helping organizations harmonize their customer experience to drive business results. Attendees will gain specific knowledge on the topic, including:

  •     How data-driven automation and digital integration are reshaping customer engagement
  •     How to elevate existing experiences immediately, while enabling new revenue, channel or service opportunities
  •     Opportunities to uncover untapped potential in existing assets

This webinar is designed for leaders who are responsible for customer experience, customer service, marketing, product management, CRM, digital and e-commerce. This webinar is designed to be industry agnostic and applicable to all public and private organizations.

To learn more and register for the event, please visit: https://event.on24.com/wcc/r/1611739/02DA00CDE8483945DC7F541EC52F05A6?partnerref=hsdae.

Not able to attend? A replay of this event and future webinars will be available on the Point B website and YouTube channel.

(1) https://www.forrester.com/72+Of+Businesses+Name+Improving+Customer+Experience+Their+Top+Priority/-/E-PRE9109

About Point B
Point B, Inc. helps organizations form, execute, and thrive. With capabilities including Management Consulting, Venture Investment and Advisory, and Real Estate Development, our integrated businesses provide value to the organizations and communities we serve. Our 100% employee-owned firm was named the #1 Best Medium Best Workplace in the United States by Fortune magazine, and is regularly honored as an exceptional place to work.

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Jennette Seward
Point B Inc.
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