Answer 1 Elevates Client Experience with Launch of Mobile App

Share Article

A mobile app that provides clients real-time control of their business’ call flow and data.

Answer 1, LLC, a leading virtual receptionist and technology-enabled business answering services provider, announces the release of their Answer 1 mobile app, available on iOS and Android.

After several months of specialized research and focused client beta testing, Answer 1 unveils the latest tech achievement in business call flow management. The app offers Answer 1 clients total control and access to their accounts from the palm of their hand, 24/7/365.

Clients can manage their on-call schedules on the fly, access important call data and messages in real-time, interact with clients and internal staff, track account usage, and export contact information straight to their address book – all from the app.

Parker Davis, CEO of Answer 1, says “The goal of our app is to give clients more control and insight into their business. Providing a business owner the ability to streamline their call management on the go is a distinct differentiator from other providers in the space.”

The Answer 1 app features:

  • Dashboard – Review account usage, messages and other activity all in one place.
  • OnCall Calendar - Update your team’s on-call availability anytime, any place, instead of having to call into the office.
  • Messages – Access important call data and messages, with new messages highlighted in real-time to keep you up to date with your office communications.
  • Reports – Run in-depth reports based on call data to help you attribute call flow to marketing and other business efforts.
  • Contacts – Interact with or export contacts directly from the app.

Christopher Osburn, Director of Information Technology & Software Development at Answer 1, says “Very few virtual receptionist and answering services have a mobile app, and we’ve worked hard to make Answer 1 a leading provider. This app highlights our priorities at Answer 1; great service, affordability, and seamless integration with current technologies.”

About Answer 1, LLC

For over 30 years, Answer 1 has helped thousands of businesses across the country enhance their image with virtual receptionist services. Answer 1 works as an extension of your brand and is committed to providing exceptional service at a competitive price.

With growing offices across Arizona, Answer 1 has been named a Top Place to Work in Arizona. We focus on treating our virtual receptionists well so that they can do the same for your clients.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Walt Conrad
+1 6022340111
Email >
Visit website