Answer 1 Elevates Client Experience with Launch of Mobile App

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A mobile app that provides clients real-time control of their business’ call flow and data.

Answer 1, LLC, a leading virtual receptionist and technology-enabled business answering services provider, announces the release of their Answer 1 mobile app, available on iOS and Android.

After several months of specialized research and focused client beta testing, Answer 1 unveils the latest tech achievement in business call flow management. The app offers Answer 1 clients total control and access to their accounts from the palm of their hand, 24/7/365.

Clients can manage their on-call schedules on the fly, access important call data and messages in real-time, interact with clients and internal staff, track account usage, and export contact information straight to their address book – all from the app.

Parker Davis, CEO of Answer 1, says “The goal of our app is to give clients more control and insight into their business. Providing a business owner the ability to streamline their call management on the go is a distinct differentiator from other providers in the space.”

The Answer 1 app features:

  • Dashboard – Review account usage, messages and other activity all in one place.
  • OnCall Calendar - Update your team’s on-call availability anytime, any place, instead of having to call into the office.
  • Messages – Access important call data and messages, with new messages highlighted in real-time to keep you up to date with your office communications.
  • Reports – Run in-depth reports based on call data to help you attribute call flow to marketing and other business efforts.
  • Contacts – Interact with or export contacts directly from the app.

Christopher Osburn, Director of Information Technology & Software Development at Answer 1, says “Very few virtual receptionist and answering services have a mobile app, and we’ve worked hard to make Answer 1 a leading provider. This app highlights our priorities at Answer 1; great service, affordability, and seamless integration with current technologies.”

About Answer 1, LLC

For over 30 years, Answer 1 has helped thousands of businesses across the country enhance their image with virtual receptionist services. Answer 1 works as an extension of your brand and is committed to providing exceptional service at a competitive price.

With growing offices across Arizona, Answer 1 has been named a Top Place to Work in Arizona. We focus on treating our virtual receptionists well so that they can do the same for your clients.

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Walt Conrad
Answer1
+1 6022340111
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