Whilst our technology will never replace human interaction or service, it is a superb alternative when guests just want to order and pay with minimal effort – hence it is perfect for poolside ordering!
DUBAI, UAE (PRWEB UK) 21 March 2018
Guests at the 5-star Waldorf Astoria Dubai Palm Jumeirah hotel can browse, order and pay for poolside food and drinks via a web-based menu on their own device - without downloading an app. The menu, which can be displayed in a variety of languages, even allows guests to charge items to their rooms.
Situated on the iconic Palm Jumeirah Island, the Waldorf Astoria resort promises all the amenities for a relaxing getaway, including 200 meters of private beach, two temperature-controlled pools and kids' pool and the Waldorf Astoria Spa with signature luxurious treatments.
Graham Cornhill, Founder and Managing Director of wi-Q Technologies, said: “Whilst our technology will never replace human interaction or service, it is a superb alternative when guests just want to order and pay with minimal effort – hence it is perfect for poolside ordering! We expect to see a dramatic increase in the Waldorf Astoria’s poolside F&B revenue thanks to wi-Q’s multiple language capabilities, upselling features and intuitive interface. With no app to download or registration to complete, a newly arrived guest can charge a Coca-Cola to their room, and have it delivered to their sunbed in a matter of seconds.”
Delivering unrivalled functionality through an HTML platform, wi-Q Technologies’ solutions enable customer-centric features including choice of language, allergy and dietary requirements and multiple payment options as well as instant ROI to venues via upselling, loyalty and data-driven marketing tools.
wi-Q Technologies is one of the world's leading F&B Oracle Gold Partners, and integrated with Oracle Hospitality.
wi-Q Technologies is a revolutionary software company founded by a stakeholder group who recognised a gap in the market to help customers and guests with their purchases by placing ordering and payment capability in their hands. The resulting web-based software, wi-Q for F&B outlets and Mi-Room for hotel guest services, is live in a variety of hospitality venues around the world.
With wi-Q or Mi-Room, the venue’s mobile ordering menu can be accessed in seconds by customers or guests using their own internet-enabled devices (including phones, tablets and laptops) via 3/4G connection or Wi-Fi without having to download an app. The user can select from the easy to update menu, place their order, make further purchases (think dessert or second cup of coffee), request a bill or pay for their order, exactly when they want to – all in a language of their choice.