Instec Adds Claims Management to Insurance Solution Ecosystem with KLJ’s claimsHQ

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Integration of Instec Policy and claimsHQ will improve processing, reporting, and analytics for both underwriters and claims managers.

Jason McGrath, President of KLJ Computer Solutions

Instec, a market leader in insurance software for commercial program and specialty writers, announced today that claimsHQ from KLJ Computer Solutions (KLJ) is now fully integrated with the Instec Policy system.

KLJ has been offering a complete claims management solution for over 15 years, with clients worldwide. KLJ’s claimsHQ covers the entire claims lifecycle from first notice of loss to closure, and the system’s workflows, claims tracking, and user interface are all configurable by a business user.

“We’ve seen a growing shift in the market from single-vendor suites to a best-of-breed approach that combines systems created by experts in their fields,” said Kevin Mason, Executive Vice President at Instec. “Our partnership with KLJ reflects that trend. With the integration of their claimsHQ, the Instec ecosystem now includes policy, billing, underwriting, analytics, and claims.”

The integration of claims HQ with Instec Policy will benefit both systems. Coverages, limits, and policyholder data from Instec Policy will facilitate claims processing and fraud detection. Claims history from claimsHQ will assist in reporting, loss ratio analysis and policy renewal.

“Our companies have very similar approaches to insurance systems,” said Jason McGrath, President, KLJ Computer Solutions. “A high degree of self-configurability, and software-as-a-service (SaaS) pricing are just two examples. Out-of-the-box integration now gives customers of both companies a faster path to an end-to-end solution.”

About KLJ Computer Solutions:

KLJ has been providing data management solutions to a broad range of clients since 1995. Initially a custom development boutique, KLJ has for the last 15 years focused entirely on claims management for independent adjusting firms (the Venue solution) and insurers and TPAs (claimsHQ). KLJ is based in Nova Scotia, Canada with clients in 22 US states, Canada, Australia and the Middle East. To learn more, visit

About Instec:

Instec’s unique approach to systems for the insurance industry enables P&C carriers, MGAs and MGUs to launch programs and specialty offerings from start to first quote in as little as four weeks. With built-in bureau content and reusable business rules, Instec systems provide a platform for innovation with reduced risk. In addition, cloud-based deployment and subscription-based pricing enable insurers to test new programs at a low cost of entry and scale up affordably as the business grows. To learn more, visit

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