Customer Satisfaction and Loyalty Reflect Significant Investments in Product Development and Functionality.
FORT WASHINGTON, Pa. (PRWEB) March 29, 2018
HRsoft, the global leader in compensation management software that simplifies and streamlines the process of managing even the most complex compensation plans, today announced that COMPview, their flagship standalone tool for guiding, controlling and simplifying the development and allocation of merit, bonus and equity awards, achieved a Net Promoter Score of 52, more than twice as high as competitive solutions and the highest level achieved by the Company in its history. The Net Promoter Score (NPS) is an index ranging from -100 to +100 and measures customers' willingness to return for another purchase or to make a recommendation to colleagues, and is widely regarded as a proxy for gauging overall satisfaction. The most recent report was tabulated on February 28, 2018.
"We are extraordinarily pleased with the most recent results which reflect the concerted effort we have put into product functionality, simplicity and completeness over the past 18 months," said David Kennedy, CEO of HRsoft. He added, "Our teams, working with direct input from our customers, have made COMPview the best standalone compensation tool in the industry, and the responses that we get from existing customers as well as our newest ones reflect that standing. We truly believe that the Net Promoter Score hasn't even begun to catch up to the power and functionality that we've put into the solution so we look forward to monitoring this score each and every year."
HRsoft is the trusted global leader in compensation management software whose COMPview solution is proven to control and simplify the full process and allocation of merit, bonus and equity awards to drive manager and employee engagement. With offices in Florida and Pennsylvania, HRsoft serves a global customer base. More information is available at http://www.hrsoft.com.