Noble Systems to Host 2018 SNUG Americas Conference

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Global contact center technology leader will present 17th annual flagship users group event

SNUG 2018

SNUG 2018

The mix of educational sessions, interactive workshops, and networking events at our SNUG Conferences allow attendees to share information and experiences, and discover how they can meet the challenges of today’s communication environments.

Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will host its [2018 Select Noble Users Group (SNUG) Conference next month in Clearwater Beach, Florida, from April 25-27 at the award-winning Sandpearl Resort. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, reduce costs, and optimize results.

Chris Hodges, Noble’s SVP Sales and Marketing, says, “The mix of educational sessions, interactive workshops, and networking events at our SNUG Conferences allow attendees to share information and experiences, and discover how they can leverage their Noble technologies to meet the challenges of today’s communication environments.”

The SNUG conference series puts users face-to-face with business experts, industry leaders, and product specialists in an environment that promotes knowledge sharing. Key areas of focus at SNUG 2018 will include the introduction of Noble’s new Gamification solution, as well as case studies and best practices for the company’s contact center, analytics, and workforce engagement solutions, as well as compliance workgroups, product updates, interactive panels, training opportunities, and user networking.

SNUG will feature a number of industry and business specialists, including a keynote address from [Rocky Bleier, a 4-time NFL Super Bowl Champion, as well as a Vietnam Veteran and recipient of the Bronze Star and Purple Heart. John Bedard, a leading attorney on compliance for contact centers and a national defense litigator, and Michele Shuster, a highly respected expert on consumer regulatory affairs, will provide insight into the current legal and regulatory environment. Nancy Jamison, Principal Analyst – Customer Contact with Frost & Sullivan, will also serve on the conference’s Panel of Experts.

About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 160+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

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Lee Allum
Noble Systems Corporation
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