Valencia Acura Honored with Prestigious Awards

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Valencia Acura received three prestigious awards in the first quarter 2018: Acura’s 2017 Precision Team Award, 2017 Council of Excellence Award from Acura Financial Services, and Elite Magazine’s Ultimate Superior Service Award.

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For over 20 years, we have worked to create a car buying experience based on treating customers the way we ourselves would want to be treated.

Valencia Acura received three prestigious awards in the first quarter 2018: Acura’s 2017 Precision Team Award, 2017 Council of Excellence Award from Acura Financial Services, and Elite Magazine’s Ultimate Superior Service Award.

The Precision Team Award status is the most prestigious and coveted honor that Acura can grant to its dealerships. The status recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, sales and service training, customer follow-up, and business management. Acura dealerships are given the year to achieve the rigorous set of objectives and prove they are worthy of Acura’s most prestigious award. All criteria are established to enhance the client experience; most measures are based on actual client feedback and survey scores. To achieve success in the program, a total commitment to excellence by the entire dealership team is required. This marks the 12th year Valencia Acura has received this prestigious award: 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2004, 2003, and 2002.

Acura’s Council of Excellence Award from Acura Financial Services is reserved only for dealerships who display outstanding performance in providing finance options for clients. With excellent financial services and expertise, Valencia Acura has excelled in offering the level of service and support that Acura clients expect from the Acura brand. This marks the 14th year Valencia Acura has received the Council of Excellence award: 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, and 2004.

Elite Magazine’s Ultimate Superior Service Award recognizes business professionals voted as the best in their field by thousands of community members. Valencia Acura’s Service Manager Russ Stevenson accepted the award for superior service on behalf of the dealership’s award-winning Service Department.

“For over 20 years, we have worked to create a car buying experience based on treating customers the way we ourselves would want to be treated,” said co-owner Cheri Fleming. “Infusing a culture of friendship, we have received the support of many new and loyal customers, some who have purchased 10 or more vehicles from our showroom floor.”

“The truth is that we have an amazing brand in Acura. It’s an affordable luxury brand best defined by its precision crafted performance,” Fleming continued.

For more information, visit http://www.ValenciaAcura.com or call 661.255.3000.

ABOUT VALENCIA ACURA
Since 1997, Valencia Acura is a local, independent, family-owned and operated Acura car dealership. Under the leadership of owners Don and Cheri Fleming, the dealership has earned Acura’s Precision Team Award for 12 years, Acura’s Council of Excellence Award from Acura Financial Services for 14 years, and named “Best New Car Dealership” in the Santa Clarita Valley by readers of The Signal newspaper for 13 years. In 2001, the dealership was recognized by the Santa Clarita Valley Chamber of Commerce as “Medium Business of the Year” and as “Large Business of the Year” in 2016. As dealer/principal, Cheri Fleming was awarded “Dealer of the Year” by Newsweek Magazine and the American International Automobile Dealer Association in 2006 based on Valencia Acura’s business practices and community involvement. Located at 23955 Creekside Road in Valencia, California. (661) 255-3000 http://www.ValenciaAcura.com

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