“Getting ISO 9001:2015 certified by an independent auditor provides additional assurance to research scientists that we are monitoring and continuously improving our customer service.”
SAN DIEGO (PRWEB) April 10, 2018
Scientist.com, the life science industry’s leading online marketplace for outsourced research, announced today that it received ISO 9001:2015 certification. The certification, which was awarded by SGS following a thorough audit, demonstrates that Scientist.com has a quality management system in place to consistently provide services that meet customer and regulatory requirements.
“Scientist.com has always been committed to providing outstanding research concierge services to scientists,” stated Kevin Lustig, PhD, Scientist.com’s CEO and Founder. “Getting ISO 9001:2015 certified by an independent auditor provides additional assurance to research scientists that we are monitoring and continuously improving our customer service.”
ISO 9001:2015 helps businesses demonstrate their ability to consistently provide outstanding service. Obtained through comprehensive, external audits performed by an independent accredited third party, the certification is based on seven quality management principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management.
Scientist.com is the world's leading marketplace for outsourced research. The marketplace simplifies the entire research sourcing process, saving time and money and providing access to the latest innovative tools and technologies while maintaining full compliance with an organization’s procurement policies. Scientist.com operates private enterprise marketplaces for most of the world’s major pharmaceutical companies, VWR and the US National Institutes of Health (NIH). Since its founding in 2007, Scientist.com has raised more than $33 million from Leerink Transformation Partners, 5AM Ventures, Heritage Provider Network, Bootstrap Ventures and Hollywood producer Jack Giarraputo among others. Visit scientist.com to learn more.
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