Reinvent Enables Private-Label Reseller Partners to Manage Customer Networks from Edge to Core

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UCaaS provider partners with Edgewater Networks to offer cloud-based Network Edge Orchestration

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“With EdgeView, we’re empowering our reseller partners to better support their customers with unprecedented network visibility and quality control,” said Ray Napoletano, vice president of sales for Reinvent Telecom.

Reinvent Telecom, a provider of private-label cloud-based Unified Communications, Collaboration and Contact Center solutions, today announced its partnership with Edgewater Networks to enable its private-label resellers to manage customer networks from edge to core.

Reinvent is now an Edgewater Networks’ Cloud2Edge Complete Universal Partner. Cloud2Edge Complete is an innovative way to use all the capabilities and benefits of Network Edge Orchestration to deliver a high-quality, secure experience to hosted telephony, unified communications, or IP trunking customers as an on-demand service.

Edgewater’s Network Edge Orchestration uses EdgeMarc Intelligent Edges to monitor networks in real-time, forwarding relevant information to the centralized EdgeView Service Control Center in the cloud. Reinvent Telecom will provide its reseller partners with hosted EdgeView services leveraging the newly introduced EdgeMarc 2900 series of Intelligent Edge devices to offer unprecedented security, visibility and control to their small and medium business customers.

“We are excited to welcome Reinvent Telecom as a Cloud2Edge Complete Universal Partner,” said Crystal Ferreira, senior director of channel development and sales operations for Edgewater Networks. “The partnership will enable Reinvent Telecom to offer the power of Network Edge Orchestration to customers as a cloud-based solution. Small business and enterprise customers will be able to rapidly scale deployments and use real-time service quality management to drive maximum network performance.”

EdgeView enables Reinvent’s reseller partners to manage service quality from the network core to IP endpoints, collect service quality data for reporting and analytics, and troubleshoot and remediate service quality issues.

“With EdgeView, we’re empowering our reseller partners to better support their customers with unprecedented network visibility and quality control,” said Ray Napoletano, vice president of sales for Reinvent Telecom. “Not only does this allow them to ensure service delivery, it offers them the ability to upsell cutomers by bundling managed network services with their hosted VoIP and UCaas services.”

“Edgewater Networks’ Network Edge Orchestration platform supports Reinvent’s mission to deliver reliable, high-quality VoIP and SIP trunking services,” said Mike Edl, vice president of customer service and operations at Reinvent Telecom.

See Reinvent at the Channel Partners Conference & Expo, April 17-20 at The Sands Expo in Las Vegas. Stop by Booth #3088 and enter our drawing for a Weekend Getaway to Sunny Scottsdale, including three nights at the Talking Stick Resort, dinner for two at Orange Sky and a round of golf at the Talking Stick Golf Club. Winner to be selected at 6 p.m. on Thursday, April 19.

About Reinvent
Reinvent Telecom, a division of Saddleback Communications, empowers its reseller partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables its reseller partners to deliver reliable, high-quality Unified Communications as a Service (UCaaS), Conferencing & Collaboration, Contact Center and SIP trunking services. Reinvent’s solutions are all built on the proven platform from Metaswitch, a global leader in communications network software technology, and backed by Saddleback Communications, a stable, profitable Incumbent Local Exchange Carrier and a wholly owned enterprise of the Salt River Pima-Maricopa Indian Community (SRPMIC). Reinvent’s powerful turnkey solution is managed from quote to cash through its proprietary Reinvent Partner Portal (RPP), enabling its reseller partners to generate revenue quickly and build a successful cloud voice business while keeping full ownership and control of their customers.

For more information, visit us at http://www.reinventtelecom.com or call us at 855.455.7346.

About Edgewater Networks
Founded in October 2002, Edgewater Networks is a market leader in enabling IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks solutions to simplify customer premise configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes the EdgeView Service Control Center, EdgeMarc Intelligent Edges, and the QuickConnect Interoperability Lab. To learn more, please visit http://www.edgewaternetworks.com or follow us on Twitter at @ewn_inc

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