Quality Insights Receives ISO 9001:2015 Certification

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Independent Audit Confirms Compliance with International Quality Management System Standards

Quality Insights

Quality Insights, a not-for-profit company focused on improving health and health care quality, has achieved International Organization for Standardization (ISO) 9001:2015 certification after an audit from an independent registrar.

ISO 9001:2015 is the global standard for a quality management system and is based on principles such as strong customer focus, motivation and implication of top management, the process approach and continual improvement.

Quality Insights’ certification included a thorough review of a number of business functions including business development; contract oversight and administration; finance and accounting; analytics and report production; communications and educational materials development; and information technology support, software development and interface.

“As a company with a major focus on helping health care providers improve their processes, systems and quality of care, it’s very important to us that we walk the talk,” Sven T. Berg, Quality Insights Chief Executive Officer said. “This certification not only demonstrates our commitment to quality, but more importantly, helps us continually improve the services we offer our customers.”

Berg said Quality Insights will ensure continued compliance with ISO 9001:2015 through regularly scheduled audits.

ISO is an independent, non-governmental international organization that brings together experts to share knowledge and develop voluntary, consensus-based international standards.

About Quality Insights
Based in Charleston, West Virginia with offices throughout the Mid-Atlantic, Quality Insights specializes in developing and maintaining measures of health care quality, collecting and analyzing performance data, and providing both collaborative learning opportunities and individualized technical assistance to health care providers in all settings. Its 300+ employees and consultants support quality initiatives from federal and state government agencies, private payers and more. Learn about how Quality Insights is bringing people and information together to improve health at http://www.qualityinsights.org.

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Marc McCombs
Quality Insights
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