Intrigma Partner CityMD Boosts Bottom Line by Double Digits with Intrigma Staffing Optimization

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Intrigma, a leading clinical staff scheduling software company, announced today that CityMD, the leading urgent care provider in the New York Metro Area, has signed a new, multi-year agreement to utilize the company’s staffing optimization solution.

In the first quarter of 2018, we were able to achieve a 20 percent reduction in staffing needs with significant impact on our bottom line by utilizing Intrigma’s cloud software solution to automatically generate dynamic staffing models.

Intrigma, a leading clinical staff scheduling software company, announced today that CityMD, the leading urgent care provider in the New York Metro Area, has signed a new, multi-year agreement to utilize the company’s staffing optimization solution.

Since implementing the solution, CityMD has realized a double digit increase to its bottom line. Intrigma’s software features a “smart staffing algorithm” to accurately and efficiently match staffing levels to anticipated patient demands.

"In the first quarter of 2018, we were able to achieve a 20 percent reduction in staffing needs with significant impact on our bottom line by utilizing Intrigma’s cloud software solution to automatically generate dynamic staffing models,” remarked Daniel Frogel, MD, senior VP of operations and regional medical director of CityMD. “These smarter models avoid overstaffing and understaffing and therefore meet our patient demand more accurately, resulting in shorter wait times and an improved overall patient experience at a lower cost.”

CityMD has grown by 43 percent over the past year organically and through their recently announced transactions to acquire STAT Health and First Med Immediate Medical Care. With this growth and the company’s mission to provide an exceptional experience through high-quality medical care and convenient access, CityMD needed an exceptional staffing model technology partner.

“Our newest technology creates disruptive staffing models for medical enterprises resulting in better utilization of clinician time,” explained Tal Eidelberg, founder and CEO of Intrigma. “This was a long-awaited technological breakthrough. Our solutions are suitable for all clinical scenarios, including both inpatient and outpatient settings; many of our customers are larger healthcare systems who seek to achieve top results for their patients and boost the bottom line.”

About Intrigma
Intrigma Inc. provides software solutions for physician scheduling, nurse scheduling, and residency scheduling that enable healthcare providers to optimally schedule staff and deliver cost-effective, quality healthcare. Founded in 2004 with headquarters in New York City, Intrigma is used at hundreds of medical facilities, including academic medical centers, community hospitals and physician practices, both nationally and internationally. For more information, please visit http://intrigma.com, or connect with us on Twitter and LinkedIn.

About CityMD
Founded in 2010 by a passionate group of emergency medicine physicians, CityMD's mission is to serve its communities by providing an exceptional experience through high-quality medical care and convenient access. The company's unwavering commitment to treating everyone with respect and genuine kindness while offering exceptional services and a cost-effective alternative to the ER, has enabled CityMD to grow from one Manhattan practice to more than 85 locations in the greater New York Metro Area and Seattle, Washington. To date, CityMD has treated over 5 million patients.

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Shelby Johnson
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