Haven Replaces Email With In-App Group Messaging for Global Trade
SAN FRANCISCO (PRWEB) May 10, 2018 -- Haven, Inc., a software company that builds technology to streamline global trade, today announces the launch of a new product called In-App Messaging and Notifications. Haven now provides the power of real-time messaging and group collaboration, which is currently used with great success by many tech companies in the form of Slack and HipChat, to the world of global trade.
The new In-app Messaging & Notification product centralizes all communication about your global shipping and trade in one organized and searchable place. Email wasn’t designed to be a filing system of record and unfortunately it has become just that for many large businesses. This causes huge and costly problems, discrepancies and inefficiencies, especially in the world of global shipping where accuracy is key and mistakes are costly. Haven's new In-App Messaging and Notification takes best practices and insights from instant and group messaging usage in other industries and applies them to global trade.
For example, customers can now automatically organize conversations around phases of trade, from submitting shipping instructions to managing customs clearance with multiple participants like shippers, suppliers, customer, banks and customs brokers in one real-time collaborative workspace. In addition, customers can easily follow and track the history of a shipment as all documents, data and conversations are consolidated and saved in one place. They may easily review the entire history of a shipment and the conversation around it at any point in time.
“We like to think of our solution as an ‘instant messaging for global trade.’ This new product allows our customers to efficiently organize and manage their communication in the context of shipping,” said Matthew Tillman, CEO and founder of Haven.
Haven’s new In-App Messaging and Notifications provides customers with:
Instant In-Application Notifications for all shipment tasks & activities
Real-time messaging around the context of a shipment
Shipment chat rooms based on user preferences
Auditable archive of all messaging content
Access controls for conversations and chat rooms
"Managing shipments with email was a slow and outdated process that caused us countless problems on a daily basis. After decades of being lost in a sea of email, we're excited to make the switch by upgrading to Haven's in-app messaging with group collaboration," said Dan Dwyer, CEO of Rothfos Corp.
Haven connects commodity traders, food producers, and shippers to thousands of logistics providers through its online platform, Haven TMS, enabling end-to-end shipment automation.
This new feature is included as part of the Haven TMS platform and available immediately. For more information, please visit: https://haveninc.com/
About Haven, Inc.
Haven builds technology that streamlines global trade. Our platform empowers international shippers to modernize their logistics organizations through automated processes, coordinated workflows and improved visibility. With Haven TMS, shippers get the actionable insights and analytics they need to streamline transportation logistics and prosper in a competitive global ecosystem. Haven supports customers in every trade lane via offices in Singapore, Switzerland and San Francisco. For more information, please visit haveninc.com.
Media Contact
Nicole Brunet
[email protected]
Nicole Brunet, Haven, https://haveninc.com/, 4087611803, [email protected]
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