VOYO With Scan Pro Delivers Professional Diagnostic Capability to Consumers and Industry Partners

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World’s Most Advanced Connected Car Platform Brings Unprecedented Visibility Into the Modern Car, Opening New Markets for Innovative Products and Services

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VOYO with Scan Pro empowers vehicle owners in ways the OEMs can’t – or, more accurately, won’t

Voyomotive, the world’s most advanced connected car platform, today announced the release of VOYO with Scan Pro, a new feature that provides consumers with remote diagnostic capabilities equivalent to professional auto dealership scan tools.

In a recent study using Scan Pro to diagnose consumers’ cars, Voyomotive found that 16 percent of the sampled vehicles had repair issues that were not fixed by the owner. Approximately one-third of these cars had problems that reduce fuel efficiency, resulting in fuel being wasted and unnecessary emissions of carbon dioxide (CO2) and other pollutants. The remaining two-thirds of the vehicles had mechanical and/or electrical problems that could eventually result in the car unexpectedly not starting or the failure of major components, including the engine.

VOYO with Scan Pro now provides consumers with the ability to detect hidden problems on their vehicles, allowing them to diagnose problems early and to schedule service to pre-empt more serious and expensive issues. Integrated into the VOYO Apps for iOS and Android, Scan Pro works in conjunction with the plug-in VOYO controller to read manufacturer Diagnostic Trouble Codes (DTCs) from all vehicle computers. VOYO also reports a wide range of advanced data related to vehicle operating conditions, driver safety and weather.

Enabling customers to choose how their vehicle data is shared will create new connected business practices in a marketplace that has seen little change in the last 40 years. VOYO’s unique ability to report this information over the air directly from a vehicle provides consumers and industry professionals with a true alternative to state-of-the-art OEM telematics systems and scan tools but without the expensive subscription pricing or usage restrictions imposed by automotive companies.

Designed to work with OBD-II (On-board Diagnostics) equipped vehicles, VOYO is a compact, discrete controller that runs on all cars and light- and medium-duty trucks built since 1996. The new Scan Pro feature works on over 145 million vehicles, including most major car brands manufactured since 2008, including Toyota, GM, Ford, Honda, Fiat Chrysler, Nissan, Hyundai, and Kia. Supported vehicles are listed at http://www.voyomotive.com/mycar.

Unlike other OBD-II controllers that only read generic trouble codes and data from a single vehicle on-board computer, VOYO with Scan Pro reads manufacturer trouble codes from all vehicle computers. The VOYO App also enables users to clear vehicle trouble codes. VOYO’s ability to send advanced diagnostic and other telematics information creates new opportunities for service and repair, roadside assistance and insurance market applications. The Voyomotive platform also empowers traditional auto parts manufacturers to create IoT-enabled vehicle components running from their own branded mobility apps and provides supplemental data for AI and driverless car applications.

“VOYO with Scan Pro empowers vehicle owners in ways the OEMs can’t – or, more accurately, won’t,” commented Peter Yorke, CEO of Voyomotive. “To the extent that a modern car can diagnose itself, only a limited amount of information may be made available to the owner, and OEM telematics systems will only send information to an official dealership. VOYO with Scan Pro delivers a comprehensive diagnostic to the vehicle owner, which can be forwarded to an independent service center from within the VOYO App or by using a third-party app with Voyomotive’s App API.”

“In today’s new era of connected, assisted and automated driving, vehicle owners increasingly expect access to data from their vehicles. Service, diagnostic and maintenance data is perhaps the most important information of all to ensure your ride’s performance and reliability,” commented Greg Potter, Executive Manager at the Equipment and Tool Institute. “Remote access to advanced diagnostic data will provide wider choices and new efficiencies to consumers, fleets and independent garages that meet their service needs.”

VOYO With Scan Pro: Driving Innovation Into the Marketplace
Voyomotive is collaborating with industry partners that require advanced vehicle data to deliver the next generation of mobility services to consumers and fleets. The Voyomotive platform makes data available via a Web API or the App API to embed proprietary software libraries within partner mobility apps. With API integration, VOYO data becomes integral to the user experience created by the partner’s app.

Current opportunities for Voyomotive partnerships include:

  •     Roadside Service – Many roadside service requests require an operator-assisted phone call that can cost a service provider up to $30 per call. Information provided by VOYO with Scan Pro can automate the process and include diagnostic data to determine whether a vehicle can be repaired remotely or needs to be towed and to what type of repair facility. For example, in a report of a dead battery, VOYO with Scan Pro could determine if the problem was due to the headlights being left on, which could be resolved with an easy roadside jump start, or if a defective alternator requires towing to a repair facility.
  •     Service and Repair – A frustrating aspect of car repair is requesting a quote without knowing the full nature of the problem. VOYO with Scan Pro enables vehicle owners to send a report to their service centers of choice and obtain a firm quote based on a detailed, accurate diagnosis. With access to VOYO data, apps dedicated to the automotive service market can cross-reference DTC information with industry databases to determine required parts, inventory status and average repair times. Remote access to such repair information will enable Customer Relationship Management (CRM) and shop management systems to automate appointment scheduling, as well as to integrate Voyomotive data within branded mobility apps to provide customers a firm price quote, vehicle drop-off information and updates on pickup times.
  •     Auto Insurance – In addition to generating data for Usage-Based Insurance (UBI) “per mile” programs, including real odometer tracking, the Voyomotive APIs can provide insurance companies with a cost-effective, turnkey method for offering new features within their own apps, including roadside service, safe driver coaching, and warning of malfunctions that may impede driving safety. In addition to the full range of data reported remotely, VOYO with Scan Pro can be useful for a determination of First Notice of Loss (FNOL) at the time of a collision.
  •     Enabling the Internet of Things (IoT) for Auto Parts – OEM component and aftermarket manufacturers can use Voyomotive controllers to collect a wide range of data from systems that directly and indirectly affect their products and will be useful for predictive maintenance. Options to run partner code onboard the VOYO controller are also available. The combination of controllers running custom code and APIs enables development of IoT-based components, such as tires, batteries and transmissions, which can be linked to partner-branded mobility apps designed to create a direct relationship with the vehicle and its owner.

About the Equipment and Tool Institute

Founded in 1947, the Equipment and Tool Institute (ETI) is a trade association of automotive tool and equipment manufacturers and technical information providers. ETI’s mission is to advance the vehicle service industry by providing technical data and open dialog between the manufacturers of transportation products, government regulators and the providers of tools, equipment and service information.

About Voyomotive and the World’s Most Advanced Connected Car Platform

Headquartered in San Francisco, with a research and development facility in Ypsilanti, Michigan, Voyomotive is bringing the world’s most advanced connected car technology to market. Voyomotive controllers are the only OBD-II devices programmed over the air with model-specific configuration settings. The consumer product, VOYO, uses a Bluetooth Low Energy (BTLE) connection to a driver’s cell phone, and the Passport product uses an embedded cellular modem to address the needs of the commercial market and fleets. To purchase VOYO and for more information about the ways that Voyomotive technology increases vehicle safety, security and convenience, please visit http://www.voyomotive.com

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Stacey Grimsrud
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