AMC Contact Canvas for SAP® Hybris® Cloud for Customer Achieves SAP-Certified Integration with Cloud Solutions

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AMC continues 23-year relationship with SAP with certification of their newest cloud product.

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Our new cloud-based application for SAP Hybris Cloud for Customer represents a continuation of our 23-year partnership with SAP

AMC Technology, LLC today announced the launch of its cloud solution for CTI integration product suite into SAP® Hybris® Cloud for Customer. The AMC Contact Canvas for SAP Hybris Cloud for Customer is SAP-certified and supports integration into HTML5 and Responsive user interface (UI).

“We started our relationship with SAP working on development of the original customer interaction center, and we are continuing the tradition with cutting-edge functionality and deep expertise in the cloud,” stated Anthony X. Uliano, Founder/CTO of AMC Technology, LLC.

AMC Technology believes in adding value to existing and new customers of SAP Hybris Cloud for Customer by enabling features like screen pop, click-to-dial and call data transfer to CRM, and by supporting both on-premise and cloud CTI solutions (Avaya, Cisco, Aspect, Microsoft, RingCentral and Amazon Connect).

The SAP Integration and Certification Center has certified that AMC Contact Canvas for SAP Hybris Cloud for Customer, version 8 integrates with cloud solutions from SAP using standard integration technologies, or that run as an add-on to one cloud solution from SAP.

“Our new cloud-based application for SAP Hybris Cloud for Customer represents a continuation of our 23-year partnership with SAP,” said Uliano. “We look forward to continuing our journey with SAP and the SAP community.”

For more information, visit: https://www.amctechnology.com/solutions/sap-cloud-for-customer

About AMC Technology, LLC

Founded in Richmond, Virginia USA in 1995, AMC Technology http://www.amctechnology.com leads the market in providing contact center integration expertise and best practices. AMC powers contact centers and customer interactions for companies around the globe through its certified platform – Contact Canvas™ and unparalleled expertise. AMC products are certified by technology partners and allows businesses to more effectively manage all types of customer relationships while delivering superior levels of customer service and improving productivity.

SAP, Hybris and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

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Mariah Mays
AMC Technology
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