BenConnect is a win/win for both employers and their employees. Employees save time by getting quickly directed to the right benefits at the right time and employers save money by leveraging LifeCare’s resources.
SHELTON, Conn. (PRWEB) May 16, 2018
Nationwide, almost 50% of employees “do not understand benefits/communication materials”* and as a result, can become frustrated and unproductive when trying to navigate their myriad of available benefits. This inefficiency causes heightened stress on employees and the HR managers trying to support them.
Fortunately, BenConnect solves for all of that, enabling employees to receive personalized guidance about their benefit plans with just a click or call, 24/7. While most other benefits programs only provide an index of options, LifeCare offers a “human touch” so employees get matched to the most relevant solutions in the shortest time possible. That way, BenConnect brings better outcomes to employees and better benefit utilization to employers.
“BenConnect is a win/win for both employers and their employees,” explains Peter Burki , CEO of LifeCare. “Employees save time by getting quickly directed to the right benefits at the right time and employers save money by leveraging LifeCare’s resources.”
Specifically, LifeCare’s BenConnect:
- Provides a 24/7/365 call center for all employee inquiries
- Conducts a comprehensive needs assessment to fully understand employee needs
- Matches employees with the most relevant program, services and benefits
- Offers first-call resolution and personal follow-up whenever needed
Additionally, LifeCare offers complete marketing support and reporting so employers can maximize employee engagement and understand how those employees are using the mix of benefits and services available to them. With LifeCare taking care of these administrative tasks, it also frees up employer HR teams to focus on larger strategic goals.
“Ultimately, BenConnect provides a unified solution for employees when it comes to their benefits,” continues Burki. “The more easily employees can see the breadth of their benefit options, the more they value those benefits as part of their employment. So BenConnect heightens loyalty and retention as well!”
LifeCare provides employer-sponsored work-life benefits to 61,000 clients, including Fortune 500 companies and large branches of the federal government, representing 100 million members nationwide. In addition to BenConnect, LifeCare also provides a full suite of work-life solutions that save members time with personal life needs such as Backup Care Connection, Senior Care Management, Homework Connection, and [email protected]. LifeCare also operates LifeMart, an online discount shopping website that provides real savings on everyday products and needs. LifeCare is headquartered in Shelton, CT.
*International Foundation Of Employee Benefit Plans (2016)