LAS VEGAS, July 10, 2018 /PRNewswire-PRWeb/ -- Many pawnshop owners are nervous to move away from their current pawn management software of choice, whether it be a manual system or a pawn platform they have long outgrown. Bravo Pawn Systems has been helping these reluctant converts move to their point-of-sale software since they launched in 2010 with great success. One such customer is Garner's Jewelry & Exchange.
After 20 years on a competing pawn software, Garner's was hesitant to convert to Bravo. The store faced many of the same concerns hundreds of pawnshops face—fear of change, worries over promises of new features coming, and a firm belief that 'if it ain't broke, don't fix it'. After the switch manager, Josh Cox, was pleasantly surprised with not only the software and its features, but with the world-class customer service provided by the Bravo staff. "On the first day, what stood out is that you can hear the smiles. Customer support was ready to talk. Ready to engage," says Cox. He adds, "I commend the training Bravo does on the service end and IT side. They are doing a phenomenal job!"
It is this combination of leading technology and friendly, competent customer support that has made the switch to Bravo easy for so many customers, regardless of what system they are coming from.
"Many of our customers are initially afraid to switch to Bravo because they have been on the same system for decades. The most rewarding comment that I hear from our customers is 'I should have done this years ago.' Garner's is another customer who feels the same and their experience of switching to Bravo is the perfect example of our fanatical focus on superior onboarding, training, and customer service," states Bravo CEO Tally Mack. "This is the experience other shops can expect if they decide to join the Bravo family, and I hope they do!"
About Bravo:
Bravo Pawn Systems specializes in SaaS point-of-sale software for the pawn industry. Established in 1988, Bravo POS was designed by pawnbrokers for pawnbrokers. As the leading Microsoft Azure cloud-based pawn software system on the market, Bravo strives to enable pawnshops to grow their business by providing continually enhanced features and world-class customer service to help them compete with national big box stores. For more information, visit bravopawnsystems.com or follow us on Facebook, Twitter, LinkedIn and YouTube.
Bravo Media Contact:
Millet Pezzi
1-888-407-6287 ext.142
millet(at)buya(dot)com
SOURCE Bravo Pawn Systems
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