SoGoSurvey Mobile App Automates Feedback Process
HERNDON, Va. (PRWEB) June 20, 2018 -- In response to the positive reception of its initial mobile app offering, SoGoSurvey has released an upgraded mobile app that links both the mobile app and web versions of its online survey platform.
The enhanced SoGoSurvey Mobile App allows for numerous applications and automations. For example: A maintenance team can be instantly alerted when a new maintenance request is submitted. Once the task is finished, the maintenance crew can trigger a survey invitation to the party that requested maintenance. All of the data can be tracked and analyzed in real time, providing instant insight. The same flow could easily be applied in Property Management, Healthcare, Support Services, IT, or any industry that relies on a quick and timely response.
“We’ve been excited to roll this out for some time,” said Chief Marketing Officer Haris Azmi. “Our goal to make data collection as automated as possible is greatly improved by the enhanced mobile app. With our ability to integrate completely with Salesforce and other software, we can start to collect quality feedback with minimum effort.”
This latest version (available for Android and iOS) builds on the success and popularity of the earlier releases, including distribution options integrated with a user’s own contacts and preferred channels -- like Whatsapp, Slack, Gmail, and more. Perfect for a quick data dive on the go, the app makes it simple to create a survey, collect answers, and check out results without ever switching over to a desktop. Further, visual customization options and expanded question types ensure that each survey offers easy access and a positive experience for participants, too.
“We’ve gotten great feedback on the app,” said Azmi. “Our users want everything right in their own hands, no matter where they are, and we’re hearing plenty of great stories about how they’re putting it to use.”
To maximize the benefits and possible applications, mobile app accounts are now linked directly to a user’s main SoGoSurvey account. No matter the package level, from the free Basic plan to the advanced Enterprise account, all users can download and use the app for free.
“Organizations are looking to build engagement throughout all stages of the customer journey or even throughout the employee experience. It’s critical to be able to connect at the right moment to get the right answers, and we’re happy to say that our new app makes this easier than ever,” said Senior Director of Success Melissa Krut.
Once responses come in, they can be viewed in the app and also analyzed in the web-based platform for detailed insight and analysis.
About SoGoSurvey
Founded in 2013, SoGoSurvey is an award-winning provider of online survey software headquartered in the Washington DC metropolitan area. International organizations like Uber, Walmart, UNICEF, Citibank, as well as numerous hospital systems, financial services companies, governments, and educational institutions use SoGoSurvey to gather business intelligence. In 2018, Capterra named SoGoSurvey the Most Popular, Most Affordable, and Most User-Friendly online survey software on the market today. Join the SoGoSurvey conversation. http://www.sogosurvey.com.
Haris Azmi, SoGoSurvey, http://www.sogosurvey.com, +1 703-542-9570, [email protected]
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