FranklinPlanner Improves Site Scalability & ROI in Their Platform with Tenzing’s Oracle Commerce on Amazon Web Services

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Tenzing’s Oracle Commerce expertise and the flexibility of Amazon Web Services (AWS) Cloud deliver improved scalability, faster development and 40% savings to FranklinPlanner.

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They were fantastic problem solvers! No other hosting provider could come even close to the level of expertise and quality of services offered by Tenzing.

FranklinPlanner partnered with Tenzing to migrate their Oracle Commerce-powered website from their previous solution hosted on bare metal to a more flexible AWS cloud infrastructure. Further enhanced by Tenzing’s AWS and Oracle Commerce application expert support, the new solution resulted in 40% savings in hosting and support costs as well as improved scalability enabling a faster pace of innovation and development for FranklinPlanner.
The new site went live two weeks ahead of schedule. In addition to cost reduction, FranklinPlanner now completes network changes within days instead of weeks and the tickets are handled much faster than with the previous hosting provider.

In early 2018, Tenzing merged with Sparkred and Thinkwrap to create one of the largest premium Oracle Commerce / ATG professional and managed services providers in the world. The newly combined expertise of Tenzing delivered a comprehensive, end-to-end solution for FranklinPlanner which included round-the-clock Managed Application Services (MAS), the flexibility of AWS and the confidence in their site’s ability to handle traffic that load testing provided.

“We have a small IT team and needed a trusted partner who could provide ongoing management and optimization of the Oracle Commerce application while also taking care of the servers’ maintenance. As a result of the merger, we will now be getting Spark::red’s and Tenzing’s managed hosting expertise as well as access to a suite of optimization services offered by Thinkwrap - all at a reasonable cost. No other hosting provider could come even close to the level of expertise and quality of services offered by Tenzing.” - Jared Lee, VP eCommerce FranklinPlanner.

By delivering MAS, hosting, load testing and systems integration all under one roof, Tenzing offered FranklinPlanner a partnership that resulted in higher efficiency and quality of interaction between teams. FranklinPlanner had direct communication with Tenzing’s development team and was able to quickly reach the right person with the most knowledge for each step of the project start to finish.

By leveraging AWS, Tenzing delivered the flexibility and scalability that FranklinPlanner needed to innovate while retaining the stability and performance of a traditional bare metal solution.
"They were fantastic problem solvers. It is very reassuring when you are going into this kind of project when you have staff that can not only identify but also fix the problem instead of going around the whole road of, “well we cannot fix it but we will pass it on to our Tier 3 support”. We felt like we already had the best support team on staff throughout the whole project.” - Jared Lee, VP eCommerce FranklinPlanner.

Register for the Oracle Commerce Evolution webinar to hear how FranklinPlanner and other Oracle Commerce customers are using public cloud, headless architecture and other leading-edge technologies to enable business innovation and maximize ROI.

About FranklinPlanner:
In 1984, Hyrum W. Smith produced the first Franklin Day Planner. This time management system consolidates tasks and appointments into one place, provides space to consider your goals, and offers a well-marked path to help you achieve what matters most to you.
FranklinPlanner now offers more than 25 planner designs and hundreds of products to organize your home and office. Each day, Franklin Planners keep over 15 million people worldwide on top of their schedules and in touch with their real priorities.
https://shop.franklinplanner.com/store/

About Tenzing:
As a trusted adviser to our clients, Tenzing uses industry and technology knowledge to provide premier commerce services for some of the largest brands in the world. From digital strategy and implementation to managed hosting and optimization, our end-to-end solutions are designed by true experts, based on the leading-edge innovation, and continuously optimized to deliver superior business results.

Over 100 companies trust us with their critical commerce projects including many Fortune 1000 and Internet Retailer 500 brands.
http://www.tenzing.com

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Elena Rybalchenko
Tenzing
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