eG Innovations Expands UK Partner Network with the Addition of HTG
eG Innovations and HTG will work together to deliver end-user experience monitoring and ensure business resilience to UK organisations
LONDON, Sept. 27, 2022 /PRNewswire-PRWeb/ -- eG Innovations, a leading IT performance management company that helps businesses across the globe to deliver great user experience for any application, on any infrastructure, for any digital workspace vendor, today announced it has signed a partner agreement with HTG.
HTG has 25 years of experience delivering people-first technology to businesses across Europe. They help enable businesses to handle today's changing working environment by offering remote working and productivity solutions.
"We are delighted to be partnering with Kevin Howell and his team at HTG," said Raja Kannan, Head of Technology Services at eG Innovations. "As businesses adapt to remote working, hybrid working and new IT challenges they need a partner that they can count on to help them navigate a complex web of technologies and vendors. This increased complexity makes end-user experience and employee productivity even more important. In this respect, eG Innovations' and HTG's goals are aligned: To help businesses become more resilient and thrive, while ensuring IT helps employees remain productive."
In a recent digital workspace survey of over 1,000 IT professionals, 82% of respondents said that there was a change in the digital workspace environment over the course of the pandemic, with latency, VPN configuration and license issues being the top reported challenges. IT teams are using as many as 5 monitoring tools to troubleshoot these problems, further increasing complexity, MTTRs, and misalignment of ITOps resources.
eG Innovations and HTG are perfectly positioned to help businesses address these issues by combining eG Innovations' proactive monitoring of end-user experience which comes in a single-pane-of-glass eG and HTG's in-depth knowledge on how to build and run an efficient digital workspace deployment.
"We have been looking for the right end-to-end monitoring solution for digital workspaces and found that eG Innovations was the right option," said Kevin Howell, CEO of HTG. "It supports all the technologies we work with out-of-the-box and was the only solution that gave us the end-to-end visibility that our engineers required within a single multi-tenancy dashboard. From a single console we can use eG Enterprise to securely and proactively monitor the end-user experience of all our customers."
eG Enterprise is the IT performance monitoring solution from eG Innovations. It is available as a cloud-based SaaS or on-premises deployment. It supports over 200 technologies out-of-the-box with pre-configured metrics and thresholds to speed up deployment time.
About eG Innovations:
eG Innovations is dedicated to helping businesses across the globe transform IT service delivery into a competitive advantage and a center for productivity, growth and profit. Many of the world's largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments. Visit us at http://www.eginnovations.com or on Twitter at @eGInnovations.
About HTG:
HTG deliver IT expertise and cloud services; we get you on the right track for a secure and modern workplace.
HTG's 25 years of industry experience, the team of high-performance experts and principles of continuous training mean that we've seen it all and know what's coming. So, we promise to guide our clients along a clearly defined digital roadmap with ambitious goals in mind. Our clients love the fact that we deliver real, measurable change. And we love making a difference!
Media Contact
Peter Claridge, eG Innovations, 1 +1 (866) 526 6700, [email protected]
SOURCE eG Innovations
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