As customer experience continues to drive consumer purchasing patters, organizations of all sizes and industries are discovering the importance and criticality of delivering exceptional customer service across all channels and touch points.
Rockville, MD (PRWEB) May 19, 2016
3CLogic, a leading provider of multichannel cloud contact center solutions, today announced its sponsorship of CRM Media’s annual Customer Service Experience conference in Washington, D.C., an event co-located with CRM Evolution and SpeechTEK. Named among the “50 Leading Customer Experience Conferences and Events to Attend in 2016,” the show aims to shed light on the many moving parts needed for a successful customer service and support strategy, while sharing best practices on how it can effectively be implemented and delivered.
“As customer experience continues to drive consumer purchasing patters, organizations of all sizes and industries are discovering the importance and criticality of delivering exceptional customer service across all channels and touch points,” explains Robert Killory, Chief Innovation Officer at 3CLogic. “We are excited to exhibit at this year’s Customer Service Experience conference and showcase our robust multichannel communications platform as well as our seamless integrations with leading CRM and Customer Service Management platforms, including SugarCRM, ServiceNow, and Salesforce.
In its fifth year, the show is a favorite among Chief Customer Officers, CIOs, CTOs, IT Managers, Customer Service Managers, and Customer Experience Executives. Notable attendees include Verizon Wireless, Shutterfly, Reebok, JP Morgan Chase, and Marriott. 3CLogic will be exhibiting at booth #311.
For more information about the show, click here.
3CLogic is a leading provider of cloud communication as a service offering a seamlessly integrated multichannel and Computer Telephony Integrations (CTI) platform for today’s enterprise businesses. Designed to complement existing operational workflows and/or on-premise legacy systems, 3CLogic provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations. Built on a unique architecture hosted on AWS, 3CLogic provides both a pure or hybrid cloud solution while delivering market-leading security, scalability, system flexibility, and reliability. For more information, please visit http://www.3clogic.com or blog.3clogic.com.