Desktop Alert Inc. Meets and Exceeds New 2016 USAF Department of Defense Mass Notification Memorandum AFI 10-206

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Desktop Alert Inc. Meets and Exceeds New July 2016 Air Force Guidance Memorandum to AFI 10-206 for Mass Warning and Alert Notification. Affirms 'Less Than One Minute' alerting platform claim with DoD client reports.

AFI 10-206 Compliant

Desktop Alert is one of only two companies worldwide currently approved on the DISA APL, Howard Ryan, Founder Desktop Alert Inc.

Desktop Alert, Inc., the leader in net-centric alerting and interoperable emergency communication and winner of the coveted GSN 2016 Best Mass Notification System Award today announced the companys products meet the new July 2016 Air Force Guidance Memorandum to AFI 10-206 for Mass Warning and Alert Notification. Air Force Guidance Memorandum to AFI 10-206, Operational Reporting

"Agencies such as Northern Command and NORAD, the U.S. National Guard nationwide, NATO Headquarters in Belgium and Norfolk Virginia, the U.S. Coast Guard National Capital Region, the U.S Army and now the NAVY Post Graduate School all meet these newly published rigorous network alerting requirements with our highly scalable, highly affordable Mass Notification Platform" , said Howard Ryan, Founder Desktop Alert Inc.

"Below is our evidence of compliance with these crucial mandates set forth by the United States Air Force." Ryan added.

8.1. System Capabilities. The USAF’s baseline requirements for an Installation’s EMNS are the following components (T-1):

8.1.1. Network Alerting System (NAS): which consists of e-mail, text messaging, and desktop pop-up notifications to USAF personnel.

  • Evidence of Compliance: Desktop Alert currently provides these requirements to The Army and Air National Guard Nationwide and well over 1 million DoD users at numerous DoD agencies. Further evidence of compliance is by virtue of the fact that the company shares alerting information across competitive boundaries via secure Common Alerting Protocol integration, secure API interfaces and secure e-mail gateways.

8.1.2. Telephone Alerting System (TAS): which consists of the capability of dialing work, home, mobile numbers and Short Message Service (SMS) text.

  • Evidence of Compliance: Desktop Alert currently provides these requirements to The Army and Air National Guard Nationwide and well over 1 million DoD users at numerous DoD agencies.

8.1.3. Giant Voice: which consists of the capability to integrate with the EMNS at all Main Operating Bases.

  • Evidence of Compliance: Desktop Alert integration capabilities include the ability to integrate with all known DoD Giant Voice vendors such as ATISystems, Federal Signal, Coopers and more.

8.1.4. Smart Device Applications: which consists of the capability for notification and global positioning to alert targeted members/installations/sites within 20 miles of an event, and 100 miles if events escalate.

  • Evidence of Compliance: Desktop Alert is the only current DoD vendor that provides this capability for Smart Device Applications on iPhone, Android, Blackberry, Windows Phone and Kindle.

8.1.5. Cloud Solution: which consists of the capability to decrease the information technology (IT) footprint and provide significant savings, while improving end-users services and cybersecurity.

8.1.6. Hierarchical Infrastructure Notification Capability: which consists of connecting installations, MAJCOMs, FOAs, DRUs, and Headquarters Air Force (HAF) to provide rapid interoperable notification of an event.

  • Evidence of Compliance: Desktop Alert and numerous DoD partners have just successfully announced “Northern Command / NORAD, West Point Military Academy and the National Guard Successfully Conduct Bi-Directional Mass Notification Alerting Utilizing DTA Connect™” which utilized the cloud for cross-agency alerting.

8.1.7. Minimal Training: which consists of minimal training to begin immediate use of the system (i.e. web-based tutorials for personnel as needed).

  • Evidence of Compliance: Over a 10 year period, over 95% of all Desktop Alert MNS Systems at DoD have been installed remotely (no onsite engineers) and provided with QUICK START webinar training (no onsite training required) supplemented by digital training materials.

8.1.8. Dependent Access: which consists of allowing AF personnel the option to allow dependents to receive notifications.

  • Evidence of Compliance: All Desktop Alert DoD users are provided with a User Management Portal that allows for unlimited addition of dependents to receive notifications.

8.1.9. Turnkey: which consists of a system capable with minimal to no impact a seamless transition to an interim EMNS solution, reaching operational status in less than 90 days.

  • Evidence of Compliance: Desktop Alert has replaced existing and similar ip-based alerting systems with minimal impact and has continually reached operational status in less than 30 days.

8.2. EMNS shall be capable of providing both alert notification as well as confirmation of receipt of the notification

  • Evidence of Compliance: Desktop Alert provides all DoD clients with bi-directional alert receipt confirmations via a myriad of devices including SMS, phone, e-mail, desktop pop-ups, mobile devices and more supported by forensic reporting details.

8.3. Notification Requirements. Within 2 minutes or less after initiation, the EMNS must reach a target audience of 90 percent or more of on and off-installation personnel with specific protective action recommendations (mass warning) and 100 percent of assigned EM resources, including first responders, first receivers, and emergency responders (notification) (T-1).

  • Evidence of Compliance: When lives are at stake, seconds count. More so than any known approved DoD vendor, Desktop Alert has a proven track record cemented with verification from our DoD clients that our alerting platform delivers NAS alerts in under one minute to all logged in personnel. Further, our mobile device alerting capability, built on Microsoft Azure, delivers all mobile alerts in less than 5 seconds worldwide. Our company website LOGO has stated ‘less than one minute notification’ for well over 5 years and is buttressed by our less than one minute alerting patent here. Further evidence of this proven capability was illustrated by a commendation received from Fort Hood during an active shooter event. Desktop Alert is the fastest NAS Mass Notification System at DoD and Worldwide.

8.3.1. Within 1 hour after initiation, EMNS should reach 100% of the on and off-installation personnel.

  • Evidence of Compliance: Repeatedly, Desktop Alert has met and exceeded such requirements with 100% of all of our DoD clients.

8.3.2. Alert notifications (i.e. Duress, Field Reporting, etc.) originating from personnel at off-installation facilities should strive to be initiated within two minutes of incident verification, after contact is made to local emergency response forces by dialing 911 (or equivalent emergency center).

  • Evidence of Compliance: Desktop Alert provides a sophisticated yet easy-to-use alerting extensibility to known or ‘unknown systems’. These known or unknown approved systems can integrate for bi-directional alerting with Desktop Alert via the Common Alerting Protocol, secure e-mail gateways, secure phone activations, software API’s and physical activation devices such as panic buttons or beacons. Our system exceeds this requirement mandate.

8.4. Personally identifiable information (PII). PII data in the EMNS database will be protected as required by all federal laws and regulations. Global Positioning System (GPS) data will only get accessed by the system to transmit notifications to personnel in the impacted area for the purpose of providing an emergency alert. All generated records and reports will be protected as FOR OFFICIAL USE ONLY and will be shredded/deleted IAW the records disposition schedule. GPS coordinates will only be collected from personal devices when the user voluntarily activates the location/GPS feature. All GPS coordinates will be automatically overwritten immediately after the notification.

  • Evidence of Compliance: Desktop Alert has submitted for a renewal DoD MNS and Mobile Application accreditation and certification to the Department of Air Force in mid-2015. Desktop Alert is one of only two companies worldwide currently approved on the DISA APL.

About Desktop Alert: https://www.desktopalert.net
Desktop Alert is a leading provider of enterprise mass notification and emergency communications to the United States Department of Defense. Its innovative and patented software has been internationally recognized as the “Best Mass Notification” and “Best First Responder Interoperable Communications” system. Desktop Alert provides a suite of scalable, flexible, and adaptable communication, collaboration, and situational awareness tools in environments ranging from austere - no terrestrial infrastructure support - to fully modern with extensive IP and legacy system integration's. Desktop Alert allows individuals and organizations to increase the volume and velocity of information in order to ensure effective decision making, coordination, proactive community engagement, and public awareness.

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Howard Ryan
Desktop Alert Inc.
since: 02/2003
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