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Aeroseal Dealer GAC Cooling & Heating Wins Prestigious Bryant Dealer of the Year Award
  • USA - English


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Jul 10, 2013, 03:00 ET

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At GAC, Creating A Great Customer Experience Is Job #1
At GAC, Creating A Great Customer Experience Is Job #1

(PRWEB) July 10, 2013 -- GAC Cooling & Heating, a Gaithersburg, Maryland-based Heating, Ventilation & Air Conditioning company and licensed Aeroseal duct sealing dealer, was chosen as Bryant’s 2013 Dealer of The Year. The award, given to one dealer each year and chosen from among all 4,000+ Bryant dealers nationwide, is considered a top industry honor. Recipients are selected based upon their ongoing commitment to business excellence, growth and customer satisfaction.

Offering Aeroseal duct sealing has helped us meet our customers' needs for energy savings and increased comfort

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The Bryant Dealer of the Year is chosen among 15 finalists who receive Bryant’s Medal of Excellence Award for company performance and customer service. GAC Cooling & Heating has been a Medal of Excellence winner for six out of the past 7 years and has also received the Bryant Pinnacle Award in 2011 in recognition of the company’s enduring record of business excellence. Only 7 companies have ever received the Pinnacle Award.

GAC Cooling & Heating has been serving Maryland residents since 1970. In 2007 the business was acquired by three partners intent on building upon the company’s regional reputation for excellence and on acquiring the technologies and skills needed to serve the expanding needs of its customers. Since that time, GAC has grown its staff from 13 professionals to more than fifty.

“We attribute our growing success to one main principle – a commitment to providing an excellent customer experience,” said Richard Biava, a GAC partner. “This includes everything from how we answer the phones to how we manage customer expectations. It also means that we are intent on providing the consultation and services our customers need to effectively solve any and all of their HVAC-related issues. And that is why we became a licensed Aeroseal dealer.”

GAC Cooling & Heating knew about the Aeroseal duct sealing solution for several years and offered it to their customers through subcontractors. In 2011, the partners decided to invest in the equipment and training to become official Aeroseal dealers themselves.

“Today’s homeowners are expressing growing concern over issues related to home energy performance and indoor comfort,” said Biava, “and the HVAC industry is evolving to address these mounting concerns. While we may never get into insulating attics or replacing windows, we do know about ductwork and how duct leaks are the biggest cause of home energy waste. Offering Aeroseal duct sealing services is a clear extension of the work we already do and offers us an ideal way to expand our business into this new area of industry expertise.”

About GAC Cooling & Heating

GAC Cooling and Heating has been serving Maryland’s Montgomery & Frederick County and the surrounding area since 1970. Their team of professionals have satisfied tens of thousands of customers over the years and many of their current customers represent third-generation families that have all come to depend upon GAC for all of their HVAC needs. For more information on GAC Cooling & Heating, visit their website at http://www.gaithersburgair.com or call toll FREE 1.855.2GET.GAC (1.855.243.8422)

About Aeroseal

Aeroseal is the only duct sealing solution that works from inside the ductwork to seal leaks. Developed with funding from the U.S. Department of Energy and others, Aeroseal has been proven to be 95% effective at sealing leaky ductwork. It is completely safe to use and can dramatically improve the comfort, energy efficiency and indoor air quality of your home. For more information on Aeroseal, visit http://www.aeroseal.com or call (937) 428-9300).

BRAD BRENNER, [email protected], (503) 736-0610, [email protected]

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