Five Star Professional Awards Amy Welby, NMLS 326254 of Guild Mortgage, NMLS ID 3274, the 2016 Five Star Mortgage Professional Award

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Amy Welby awarded for professional excellence and exceptional client satisfaction.

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It started one day as I went to my nine-to-five job in a cubicle crunching numbers. I realized I had way too much energy. I wanted to talk and meet several people while still using my financial skills.

Five Star Professional is pleased to announce Amy Welby, NMLS 326254, Guild Mortgage, has been chosen as one of Portland’s Five Star Mortgage Professionals for 2016.

Five Star Professional partnered with Portland Monthly to recognize a select group of Portland-area mortgage professionals who provide quality services to their clients. Less than 6 percent of professionals in the area were selected. Amy Welby is featured, along with other award winners, in a special section of the March issue.

“It started one day as I went to my nine-to-five job in a cubicle crunching numbers. I realized I had way too much energy. I wanted to talk and meet several people while still using my financial skills. A month later, I took the risk and started off as a junior loan officer. Though it was slow at first, I was meeting someone new all the time. I loved seeing how happy clients were to get new keys to a brand new home for their family. I was helping individuals through some of life’s biggest obstacles: divorces, new additions to the family, etc. I knew that I was where I was supposed to be and that this was the right path for my career,” says Amy.

The Five Star Mortgage Professional award program is conducted in more than 30 markets throughout North America. Mortgage professionals are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction.

“It is a huge privilege to receive this award. I can’t even express how grateful I am to be able to do something I love and make positive experiences in people’s lives at the same time. This award makes me very proud, and I just hope that I can continue to help people,” says Amy.

“Five Star Professional’s research is extensive, with more than 10 million consumers, peers and other stakeholders contacted each year. We are relentless in our efforts to identify those professionals with the utmost standard of excellence,” says Jonathan Wesser, Research Director, Five Star Professional.

Five Star Professional has been conducting market research to define and promote professional excellence in service professionals since 2003.

Mortgage professionals are awarded based on an in-depth research process. Thousands of consumers are contacted to rate their mortgage professional on evaluative criteria including customer service, integrity, communication and overall satisfaction. Beyond a qualifying client evaluation score, professionals are evaluated on objective criteria such as experience, production levels, and disciplinary and complaint history.

There is no fee to be considered or awarded. Visit http://www.fivestarprofessional.com for more information.

Oregon State Individual License OR ML-176.
Guild Mortgage Company is an Equal Housing Lender.

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