Chicago, IL (PRWEB) November 15, 2013
ArrestRecordLookup.com had decided to change the form of their public document reports following a post-launch review of their product, the company announced yesterday.
“We did a complete review of all the feedback we got during our launch cycle and realized that some people were not satisfied with the way we were presenting our reports to them,” an ArrestRecordLookup.com spokesman as said. “So we've gone back to the drawing board and created new, easier-to-read reports.”
The ArrestRecordLookup.com reports showed that people often had trouble understanding the terminology in the criminal arrest record reports and in determining which offenses were the most serious, he said.
“Now the reports will be very clear about each and every arrest listed and will list them in order of seriousness,” he said. “That should make it much easier for our customers to review them to get the information they are looking for.”
The review process is also looking at ways for ArrestRecordsLookup.com to improve their customer service, he said.
“These types of things are what every company needs to review after their initial launch,” he said. “We are working out the kinks and will continue this company review until we've got the perfect match of product and customer service. In particular, we want our customer service staff to be able to explain any legal questions customers may have about their report.”
ArrestRecordLookup.com provides consumers with access to criminal reports and warrant searches across North America. With an extensive database of public records, consumers are able to look up the arrest history, previous convictions, sex offender status and more, with just a simple search. Visit ArrestRecordLookup.com to chat with a live representative, call 1-877-833-1042, or email Manager(at)ArrestRecords(dot)us(dot)org with any questions or concerns.